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Joconstruct / convection oven

Posted: Feb 13, 2018 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Centurion, South Africa
Oven was handed in at Centurion Branch where we bought it, after two weeks and a lot of phone calls we received a quote.
I then gave them instruction to repair the oven, they said I must first pay the money then they will order the parts.
Four days later we contact them again and they couldn't gave us an answer and said they will call us back later with an answer.
By 16:45 we called again and then got the answer of the part is on back order and they cant give us an answer when the parts will be available.

All you get from them are a lot of lies, no direct answers.
I will never refer any person to Hirsch, because of the bad after service
you get from them and will think twice before I purchase any product from them again.
Complaint comments Comments (0) Complaint country South Africa Complaint category Repair Services

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