JobFox.com / Unauthorized & Inaccurate Posting Of Postions
As the Director - HR for our company, I received a call from one of our long term sales managers indicating that he had seen HIS job posted on JobFox. Recognizing that he is an excellent performer, this obviously caught us off guard. In going to the JobFox site, we were surprised to see that HIS job was indeed posted. We have never been a client of JobFox nor have we ever posted this vacancy in the 5 years that I have been employed with this company. Even though the employee is a long term associate, he was obviously concerned, wondering whether the company was seeking to replace him. Even though we assured him this wasn't the case, seeing your job posted does make you wonder.
In calling Jobfox.com, your option is to basically leave a voice mail message, with the assurance that someone will call you back. I did receive an email in return, indicating they would remove the posting, but could not tell me how the job even made it to their site. The also offerred our company unlimited free postings to their site. Why would I ever want to do business with Jobfox when they post erroneous information? That offer and an apology will fix their error? When I did chat with an "Account Executive", he stated in an email that "our best guess is that one of our human job posters mistakenly created a position for your Phoenix location". I would like to receive, and would expect, a clear and indepth explanation as to how this occured. Is that too much to ask? After all, they did misrepresent our company.
Had this employee not called HR to bring this to our attention, we would have never known. Had the employee left because of this posting, we would have been without an excellent performer and ultimately incurred cost to find a replacement. Other employers and current clients should be aware of this situation.