JK harris Company / Owes Refund did not provide service
My husband and I started a claim on 3-1--06 for JK Harris to help with back taxes for the IRS (Federal)
After going through our data, they stated they could help us.
After paying over $4, 000.00 to them and numerous phone calls everything stopped. IRS contacted us and levied my bank account. When I called the IRS they stated that JK Harris have never contacted them regarding our account.
I called JK Harris and was transferred into countless voicemails, no one would talk to us. Therefore, I set up payments with IRS.
A year later JK Harris sent my husband and I a letter asking if we wanted their help, I stated NO I wanted my money they told us we could get a refund in 7 to 10 days after they receive a letter stating what happened. A customer service rep stated they misplaced our files.
I called a customer service rep stated it takes 60 to 120 days. We received the OK on 10-8-07 we have yet to receive any money, each time they keep putting off the date. We are sick and tired of this.
We tried to be nice know it's time to fight back.