SUBMIT A COMPLAINT

JK Consutlant Inc.delivery issue or problems

1 Review updated:

I order many orders thru Purolator as trust company to delivery my orders.
This time, it is not able to delivery my order because of loading dock unavailable. It is a warehouse and the parking lot is the same as before nothing change.
Date: Feb. 2, 2017
Order: 10 monitors and delivered on my warehouse, no problem.
Date: March 27, 2017

Order: 15 monitors and delivered on my warehouse, no problem.
Date: March 30, 2017

Order: 10 10 Lenovo PCs, delivered on my warehouse, no problem.
This time: April 12, 2017

Order: 5 Eaton UPS units, no deliver due to loading dock unavailalble.
#LPJ005386701, 701. Can your driver knock the door and ask for help?
If this issue is not solve then I have no choice to change another carrier - UPS from now on. I do order few boxes today thru UPS.
Thank you for reading this complains.
Jimmy KY
[protected]

Ji
Apr 13, 2017
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Comments

  •   Apr 17, 2017

    Hi Jimmy,

    I am terribly sorry for the delay in delivery that occurred. I have sent a complaint through against that delivery attempt on your behalf. I see as per the tracking details the package has been delivered today. If you require any further assistance at all, please reach out to us by email customer.[protected]@purolator.com.

    Thank you,

    Mike
    Customer CareTeam/ Purolator Inc.
    E-mail: customer.[protected]@purolator.com / Twitter Handle: @PurolatorHelp

    0 Votes

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