SUBMIT A COMPLAINT / received not as described

Plainview, United States Review updated:
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Purchased March 19, 2012 a CUSTOM SIZE wedding dress with petticoat to be delivered no later than April 5, 2012. Wedding
was scheduled for April 8. After being in constant contact with this company to be reassured that I would receive by the requested
date and being promised that I would, that did not happen, I received the dress April 9, 2012, the day after my wedding. I had to
incur additional expense by purchasing a replacement dress 4 days before my wedding to make sure that I had one to wear.
I filed a complaint with Paypal after JJs only offered me 50% of the value paid for the dress or 100% if I returned it to them with
shipping costs of $134.00. I was told by paypal customer service not to accept their offer because there were too many problems
with the dress. The dress was 6" too big in bust, 3" too big in waist, 3" too big in hips, 6" too long in length and I ordered a lace up
back like picture and I received a zipper back. The entire left side of the dress was stitched crooked and was obvious that the
dress was a chopped up version of a much larger size. Paypal sided with JJshouse and I lost my entire 292.00. BOTH
PAYPAL AND JJSHOUSE ARE RIP OFF COMPANIES. Paypal works for the merchants not the buyers. DO NOT BUY FROM
THIS COMPANY BECAUSE YOU WILL BE DISAPPOINTED!!! I do not believe any of the positive review for this company
it would be very easy to get bogus people to post positive reviews as sellers on their behalf and I do not believe anyone who says
their purchase was positive.

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  • Al
      21st of May, 2012 is reliable, my daughter wedding to buy This dress is absolutely beautiful! I knew I loved it when I came across it on this website, but when I took it out of the box I fell in love with it all over again. It is a wish of a dress that couldn't be any more perfect!Thank you

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