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JJsHouse / return policy

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My daughter was late in deciding to get a dress and go to the prom. We crossed our fingers that a stock size dress would fit and ordered from JJsHouse.com The dress was of a high quality, but was 3 inches too small and unable to tailor. Since we did not order a custom dress made to her measurements, we felt that a return qualified for a refund. The company flat out refuses to take the dress back. And to add insult to injury, the website states that 40% of purchase price to offset tailoring, but their email to me offered 10%!! DO NOT ORDER FROM THIS COMPANY unless you are ok with not returning the item under any circumstances.

Ca
May 15, 2013
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Comments

  • St
      Aug 12, 2017

    IF YOU WANT TO BE ROBBED BLIND THEN SHOP AT JJsHOUSE 😡😡😡😡

    0 Votes
  • Vi
      Sep 04, 2018

    I'm sending my dress back and I expect a full refund. I ordered it for my daughter wedding, which is September 23, 2018. I need my money to look for another dress. I ordered with my husband name, Herman Phillips. 20 Meadowview, warren Arkansas 71671

    0 Votes

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