ATTACHED IS A LETTER I SENT THEM AFTER SPEAKING TO ONE OF THEIR REPS ON THE PHONE. SOMEONE GOT BACK TO ME BY THE NAME OF MIKE & HE WAS JUST AS BAD AS THE FIRST PERSON I SPOKE TO & HE SAID I'LL GET MY MONEY 10 DAYS AFTER HE RECEIVES THE MERCHANDISE TO HIS OFFICE. NOT THE OFFICE THEY HAVE IN BROOKLYN, NEW YORK (1/2 Hour Away from the Place of the Items Delivered) BUT I BELEIVE IN FLORIDA! I DO NOT THINK I'LL GET MY MONEY!
MY CREDIT CARD Co. SAID THEY WILL TAKE CARE OF THIS!
Subject: Re: Order 2565 has been Shipped
From: Roberto Rosado <email@example.com>
Date: Fri, October 05, 2007 10:06 pm
To: Denim Liquidators <firstname.lastname@example.org>
MY LETTER TO THEM:
I DID NOT GET my order as of yet & YOU sent me a Way Bill from October 3rd. I could have easily picked up my Order from the place you use in Brooklyn. I also had requested for you to make a correction on the "BIG PONY" Red Polo ### & you are still showing the SIZE as SMALL. You are the only company I have ever dealt with that charges for an Item way before they ship the order. For what I understand companies DO NOT charge until the order is sent? I called your Brooklyn Place on October 4th & spoke to someone by the name of Charlie & he was EXTREMLY RUDE & DID NOT WANT TO CHECK THE ORDER BECAUSE HE SAID IT WAS A "PAIN IN THE ###" to open a box that was waiting for pick up? I told him about this attached message still showed the BIG PONY RED shirt as a SMALL just the night before and that it would have been better to check the Order before sending in out to avoid A RETURNED ITEM....DON'T YOU THINK SO? I NEVER IN MY LIFE HAD SUCH BAD CUSTOMER SERVICE!
I never received a straight Answer nor proper responces.
This is NOT the way you are suppose to treat a FIRST TIME CUSTOMER or ANY CUSTOMER!
I would truly appreciate it if you just CREDIT my Credit Card ASAP so that I can take my Business else where. I DO NOT WANT YOUR BUSINESS OR THE SHIRTS ANYMORE!
PLEASE CREDIT MY CARD ASAP AS I WILL NOT ACCEPT ANY ORDER FROM YOUR COMPANY! I HOPE YOU WOULD TREAT FUTURE CUSTOMERS BETTER THAN YOU TREATED ME!
ONCE AGAIN I DO NOT WANT YOUR PRODUCT & WANT MY MONEY BACK IMMEDIATELY!
Unfortunate & Unsatifsfied,
please do me a favor send it back i do not need this kind of headace i will be glad to credit you i need my good s back plus you will pay me for the shipping and please do not use my site ever again you call me i did what i had to and now you email me this have a little class