Jimmy John's reviews and complaints 1
View all 143 complaintsJimmy John's - threatens customer
Jimmy Johns Employee threatens customer over using a napkin to write on. As a customer who purchased 3 sandwiches and took three to 4 napkins and used one to write on and employee said don't use the printed ones for that they are expensive. I told them its my napkin i bought 3subs how can you tell me what to write or use my napkin for. The employee said "if you want to come back at 5:30pm and handle this lets go if you have an issue with me" in ghetto talk. My friend who worked in law enforcement addressed the Owner and the Owner stated If you are looking for me to deal with my employees I won't. I will Cover My Employees. Jimmy Johns is allowing Owners to support young teens behavior and further Hurting their Brand image. I am not the first to address this RUDE CUSTOMER SERVICE. Please do us justice.
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Disappointing Experience at Jimmy John's I love JJ's and their website allows for super easy Great Customer Service Good To Go Indianapolis IN downtown Pennsylvania Street branch has been awesome, even through the pandemicGiving a Voice to Consumers
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