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Jimmy Johns


your service sucks

Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
Jimmy Johns
United States
Your store would not deliver our subs because they said we were not in their area. When I asked for a manager, I got some ### who said he was the manager, but obviously not because he was not focused on customer service, and was not aware of the district or corporate office numbers. By the way, they have delivered to us, many times before. I was just obviously dealing with some lazy a#@wipe who didn't want to do his job!!! Badly done Jimmie Johns!! Perhaps you should spend some of the thousands of dollars you do on advertising on hiring some quality people who can keep the people who support your business running, happy!! THE CONSUMER!!
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Restaurants & Bars


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N  2nd of May, 2011 by    0 Votes
I'm so sorry for your underwhelming experience. I understand how frustrating it is to be outside our delivery area, especially if you've had JJ's deliver to you before. If you send your address to socialmedia@jimmyjohns.com, I would be more than happy to see if you are in the delivery area. If you aren't, I hope we will build another Jimmy John's closer to you soon. Let me know which store was being rude so I can make it right. Thanks for the feedback! - Jimmy John's

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Jimmy John's Logo Jimmy John's
Customer Care Service
2212 Fox Dr. Champaign
United States - 61820
+1 866 276 6302
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