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Jimmy John's Customer Service Phone, Email, Contacts

Jimmy John's
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4.4 940 Reviews 143 Complaints
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Jimmy John's complaints 143

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7:58 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

The girl who took my order was extremley rude. I never really complain about bad service, but this girl was horrible. First she told me they could not deliver to my house (even though we order from them all the time), but she said it in a very rude way. Then she sighed and said "WELL WE WILL DO IT BUT ITS A BIG HASSLE FOR US, JUST SO YOU KNOW". Then, after...

Read full review of Jimmy John's and 4 comments
ComplaintsBoard
M
11:59 am EDT

Jimmy John's disrespectful service

I am one of the only female drivers working at this store and I am being discriminated against by my employer. My hours have been cut down from 20 hours a week to 7 hours a week to facilitate male preference in scheduling drivers. I have been asking for more hours as a driver for months. My boss responded by hiring new drivers, men, and giving them almost 40 hours a week and in the same breath tells me there are not a lot of hours to go around. Many male drivers are scheduled 40 hours a week. My hours were given to a male driver who was once a shift leader so that he is scheduled 40 hours or more a week and my hours were also given to newly hired male drivers who are also scheduled for almost 40 hours a week. This is sexist discrimination. I have worked at MLK Jimmy Johns since 3/2009 as a driver. I have never received a raise. I have never been given any breaks that are required by law. I have never been reprimanded or written up. I am a good employee, I just am not male...that appears to be the problem. Why is my boss, Clay, a man, not taking hours from other male driver employees, even those who have worked there for less than 1 year and work almost 40 hours a week as drivers? Why is he not giving male hours to male drivers so they can all work 40 hours a week and I can work 7 hours a week and be sent home early? This is discrimination and I am very hurt! I put up with a lot of lude sexist comments as it is. I am 32 years old. I deserve some respect!

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repaws09
Denton, US
Nov 04, 2010 6:21 pm EDT
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This place was great when it 1st opened...I don't like paying $ 5.95 for a load of veggies. I order a number 11, and received one slice of turkey...I guess its time to go back to subway! rs 11/4/10

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Renaie Fernandez
Miami, US
Sep 22, 2014 6:37 pm EDT

I was so disgusted the other day when I went to Jimmy John's - I don't think that I will ever go back. I went in to order three subs at SW 107 the Avenue by International Mall in Miami, Fl. Everything was a problem: First of all if you ask for something different they act as if you were crazy. I can't help it I prefer mustard on my roast beef instead of mayo. I proceeded to order a pickle and ask them to cut it so that I could put it on my sandwich. They are ONLY allowed to cut it in spears (four slices) well how can you put a spear on your sandwich? I requested it to be cut in slices or that they give me a knife. Well I was told they cannot do that and they have no knives. Then I asked for salt and they have no salt. I went next door to Fuddruckers and got salt and a plastic knife. Next time I will take my business to Fuddruckers!

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Irishmama726
Rolling Meadows, US
Aug 25, 2010 8:02 pm EDT
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Oh honey, go to corporate with this. It very well may be a form of discrimination. Try talking to your boss in a nice way and letting him know you feel discriminated against. If that does not work, take further action, or get a better job!

ComplaintsBoard
D
11:38 pm EDT
Resolved
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

When we entered the building the staff seemed generally upset that we were walking in to bother them to have to make us a sandwich. I went with a friend who also realized the awkwardness when we arrived. We quickly ordered and paid, but seeing as I paid in one dollar bills and change seemed to make the one who took our order even more irate. I also came to...

Read full review of Jimmy John's and 19 comments

About Jimmy John's

Jimmy John's is a popular sandwich chain that has been serving up delicious subs since 1983. With over 2,800 locations across the United States, Jimmy John's has become a household name for those who crave fresh, fast, and tasty sandwiches.

One of the things that sets Jimmy John's apart from other sandwich shops is their commitment to using only the freshest ingredients. From their bread to their meats and veggies, everything is made fresh daily and never frozen. This dedication to quality is evident in every bite of their sandwiches, which are bursting with flavor and texture.

Another thing that makes Jimmy John's stand out is their lightning-fast service. They pride themselves on being "freaky fast," and they certainly live up to that reputation. Whether you're ordering in-store or online, your sandwich will be ready in no time, making it the perfect option for those who are short on time but still want a delicious meal.

In addition to their classic subs, Jimmy John's also offers a variety of other menu items, including salads, sides, and even catering options. Their catering menu is perfect for events of all sizes, from small office meetings to large parties and gatherings.

Overall, Jimmy John's is a fantastic choice for anyone who wants a delicious, fresh, and fast sandwich. With their commitment to quality ingredients and lightning-fast service, it's no wonder that they have become one of the most popular sandwich chains in the country.

Jimmy John's Customer Reviews Overview

Jimmy John's is a popular sandwich chain that has received a lot of positive reviews from customers. Many customers praise the restaurant for its fast and efficient service, as well as the quality of its sandwiches.

One of the most common positive points mentioned in reviews is the speed of service. Customers appreciate that their sandwiches are made quickly and efficiently, allowing them to get in and out of the restaurant quickly. Many also note that the staff is friendly and helpful, adding to the overall positive experience.

In terms of the food itself, customers generally have positive things to say about the sandwiches. Many appreciate the variety of options available, as well as the quality of the ingredients used. Some also note that the sandwiches are reasonably priced, making them a good value for the money.

Overall, Jimmy John's is a popular choice for those looking for a quick and tasty sandwich. With its fast service, friendly staff, and quality ingredients, it's no wonder that the restaurant has received so many positive reviews from customers.
How to file a complaint about Jimmy John's?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Jimmy John's in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Jimmy John's. Mention key areas of concern, any relevant transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
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Ensure to follow these steps carefully to effectively file a complaint about Jimmy John's on ComplaintsBoard.com.

Overview of Jimmy John's complaint handling

Jimmy John's reviews first appeared on Complaints Board on Apr 20, 2010. The latest review Disappointing Experience at Jimmy John's was posted on Mar 7, 2024. The latest complaint management was resolved on Sep 17, 2017. Jimmy John's has an average consumer rating of 1 stars from 940 reviews. Jimmy John's has resolved 6 complaints.
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  1. Jimmy John's contacts

  2. Jimmy John's phone numbers
    +1 (866) 276-6302
    +1 (866) 276-6302
    Click up if you have successfully reached Jimmy John's by calling +1 (866) 276-6302 phone number 0 0 users reported that they have successfully reached Jimmy John's by calling +1 (866) 276-6302 phone number Click up if you have UNsuccessfully reached Jimmy John's by calling +1 (866) 276-6302 phone number 1 1 users reported that they have UNsuccessfully reached Jimmy John's by calling +1 (866) 276-6302 phone number
    +1 (217) 714-2113
    +1 (217) 714-2113
    Click up if you have successfully reached Jimmy John's by calling +1 (217) 714-2113 phone number 0 0 users reported that they have successfully reached Jimmy John's by calling +1 (217) 714-2113 phone number Click up if you have UNsuccessfully reached Jimmy John's by calling +1 (217) 714-2113 phone number 0 0 users reported that they have UNsuccessfully reached Jimmy John's by calling +1 (217) 714-2113 phone number
  3. Jimmy John's emails
  4. Jimmy John's address
    2212 Fox Dr. Champaign, Champaign, Illinois, 61820, United States
  5. Jimmy John's social media
Jimmy John's Category
Jimmy John's is related to the Fast Food Chains category.

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