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The good, the bad, and the ugly - discover what customers are saying about Jim Walter Homes

Welcome to our customer reviews and complaints page for Jim Walter Homes. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Jim Walter Homes.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Jim Walter Homes's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Jim Walter Homes, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Jim Walter Homes. Your feedback is an important part of our community and will help others make informed decisions.

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10:05 pm EDT
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My Father ended up getting in a home with them because they expressed they were helping low income families with 0 down contract but from the beginning as we stayed in the home a few days it we noticed issues and was told someone would be out they never came and then once we preceeded again they told my father there was nothing they could do the piping for...

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10:35 am EDT

Jim Walter Homes The construction of our home

We had a jwh built in 1997. We have found out the windows are not the windows we showed on the lot in abilene tx. Our siding is put on upside down that was pointed out by as ins adjuster. Our living room wall bows out. Nothing in tha t house is level or square. We built the 2 story jwh and particle board was used instead of plywood, our house was supposed to be built on cement slab and its not and its causing all kinds of trouble. Cracks in the walls and the plumbing is not put in right either. Our house is a wreck. As we fix things something else goes wrong and we dont even have it paid off yet. We still owe 7 years and this house will be a total wreck by then. We want something done. If it is where i need to file suit against all the companies that jwh has passed our accunts too so be it.

Desired outcome: PAY OUR LOAN OFF AND PAY FOR THE DAMAGES THAT JWH HAS CAUSED HAVING BUILDERS THAT DOESNT EVEN CARE.

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1:57 am EDT
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Approximately 12 years ago my parents purchased their first home from these crooks, this was the biggest mistake they ever made in their lives. Let's start from the beginning, growing up my family came from a less fortunate environment so when we finally have enough money to buy our own piece of land and have a home built this seemed like our chance to...

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10:07 am EDT
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Jim Walter Homes house

February [protected]- our home was defective from time construction started to construction finish. The "supervisor" would not make us sign off on several items because he knew they were not code standard for two story home. He left the original blueprint to the house along with statements saying OSB was NOT to be used on two story home and was. Now all corners of every door in house has cracked because of the way the house was not constructed correctly on the corner supports. We have NUMEROUS photos of construction that no one ever wanted to look at because they knew it was not being built correctly. The original salesperson, James Butler that was in Lufkin, Texas office, was let go shortly after the contract/lending was approved. We are now with the third mortgage company since original JWH filed bankruptcy and now we find out via mail that DITECH has filed for bankruptcy. We are not wanting any money for all the sicknesses or the payments we have made on our home. We are looking to have lien paid in full by these thieves for the shoty work they agreed to when contract was executed. If attorney is involved their fees should be paid.

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12:30 pm EST

Jim Walter Homes Crooks

We purchased a Jim Walter home about three years ago and have been having problems ever since. We have called several times about the problems with our home, and always get the run around.

We called Chris Little in McComb, and the only responses we ever get back is that once we got the keys it is no longer their problem. I mean what is the point of your warranty?

If you are even one day late then you get harrassing phone calls and they are always telling you to get out of the house. I have been told multiple times that I can't afford the home. I can't afford it because it is a piece of crap and I am constantly making repairs.

Something should be done about this company and their rude employees. We hired a lawyer in south Mississippi named Hector Gonzales, and he is willing to take Jim Walters on. If you are having problems with your home and are ready to get results, you should contact him.

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TEETE
TEETE
jayess, US
Jun 13, 2013 10:00 pm EDT

this is a company with no respect for their customers and the company that took them over greentree servicing is the same way im sick of jwh and greentree

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1:41 pm EST
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I purchased my home less than 10 years ago, I'm now having structural problems with my floors. I have holes in my floor near my kitchen door and the remaining floors in the kitchen, laundry room, both bathrooms and hall area are very weak. I tried to notify the company in the past with no return. I'm unable to repair the floors myself, I'm not sure if there...

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8:20 pm EST
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The racks in the closet are falling and the back door frame is comming apart and my house is four years old they didnt do a good job at all.They wasn't finish when they said it was going to be finish. The master bathroom sink counter is comming apart from the wall.Two pieces of siding done fell off the house.I think they just would have taken there time it...

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5:30 pm EDT

Jim Walter Homes Liars, beware

I am a single mother of two, who really wants to stop renting and own my own home but due to bad credit, it is hard for be to obtain financing. I saw this cut Jim Walter for sale in my local area. I called and the so-called loan officer to be what the asking was for the house which was a little too steep, but he said that we could work something out with bad credit because I had enough income. I went into his shanty office on Monday to do the three page app. I was told that it would only take about 2 days to get an approval.I thought that I had struck gold. so I got all the income in to the officer and one the second day, I called the loan officer back and he said, that everything was looking good and that he would know by the end of week, I of course questioned him about the one or two days that he first told me that it would take to get approved and he said, that the mortgage company was getting slower and things were looking good, and that I had not got turned down as of yet. I just wanted that after a week or so of back and forth, they came back and so that they could not approve me because of my credit score. I had bad credit from and they lied and led me on. Who ever heard of JW checking credit. Please beware of the lies and the high prices. Their houses are not all that any way. You don't have to lie just tell the truth upfront, me and kids were very dissapointed.

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9:17 am EST
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My home has no heat, or air. The structure has falling apart and I haven't had the house over five years. They didn't complete inside no appliances. Didn't measure the doors right on my closet's so they left my doors laying on the floor. didn't do the inside of my walls. And they put my two storage home on very high bricks. It's sitting very dangerous and...

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3:18 pm EST
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Jim Walter Homes Defective gome

I have a very defective Jim Walter home as well as many other families in the 17 states that they built homes in and i have an attorney i can not name any longer on here because their nice attorney Mr Kenneth Culbreth says i am trying to get clients for my attorney I only hope that if yo have a defective home you seek the help of an Attorney if not mine one of your own

and If you live in South Texas and have to have your house inspected by Jim Walters and their attorney don't be fooled by the very Beach boy looking Attorney with the painted on jeans and pretty blond hair or smile

He is just waiting to chew you up in the hearings and I have been to mediation he is a great whit shark in mediation so I can only guess how he is in arbitration

but do not let that bother you the facts are the facts if you have a defective home you need to fight for your Rights if you have a good house then you have no reason to fight but in my case and many others we truly have defective homes.

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TEETE
TEETE
jayess, US
Jun 13, 2013 9:46 pm EDT

IN SEPT 2011 I PURCHASE A FORCLOSED JWH AND I SIGNED AN ADDITTIONS PACKAGE JW WAS SURPOSE TO REWIRE MY HOME LITTLE DID I KNOW THEY REWIRED AND REPLACED WIRING ALRIGHT THE WIRING IN MY HOME IS A POTENIAL FIRE HAZARD AND IS UNSAFE AN THE ### DONT WANNA HONOR THE AGREEMENT AN WIRE MY HOME UP CORRECTLY WELL NOW GREENTREE IS OVER WALTER HOMES AND IM SICK OF THESE ### AS WELL SO NOW IVE GOTTEN THE ATTORNEY GENERAL INVOLVE AND IVE GIVING THEM THE OPTION TO REPAIR MY HOME NEXT STEP IS WLBT ON YOUR SIDE !

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6:26 pm EST
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they offered to let us deed back the house instead of going through a foreclosure, i sent them the keys to house with address where to send papers, they marked envolope return to sender. the following week there where for sale signs all over our house. how can they sell it with it still in our name. then this week i get notice they are forcably putting...

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6:16 pm EDT
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Jim Walter Homes Did not finish house on time

Jim Walter Homes did not finish our house on time. causing us to have a breach of contract with the bank because Jim Walter HOmes did not finish on time. They got their money and ran. and so did the bank Republic State Mortgage. My family did not get teh home we wanted and are very upset. Jim Walter Homes sucks. I wish i would have never purchased a home through them. I will never do it again. Because of them we didnt even get the house when it was finally done. They suckkkkkkkkkk!111
Petra and Dan Rutherford

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tough
Tuscaloosa, US
May 11, 2010 10:51 pm EDT

republic state mortgage is a SCAM!

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4:38 pm EDT
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Dear Gisgruntled Jim Walter Homes customers: My complete frustration with Jim Walter homes originates in the very sub-standard construction, however the following Jim Walter business practices may fall outside of their arbitration protection (careful notes should be collected throughout your dealings with Jim Walter Homes): Anything unusual in the financing...

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8:41 pm EDT
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My jim walter homes is still leaving behind defective homes and people with big debts and unsafe homes it is time to take action and fight for our rights i hired an attorney here and we know an attorney in Ms and a few other states my home is 11 months old and falls apart on a daily basis and they had done nothing to correct the issues they give you the run...

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12:22 am EDT
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Well we have still been waiting andnothing from jim walter homes of course and two days ago my house fell again on the side of the master bedroom and now theres a big 6 inch gap in The side of my house and they are not going to do anything Today I met three more familes and they have terriable homes just like mine and they hired my attorney to go to court...

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9:01 pm EDT
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Jim Walter Homes SHABBY.SHODDY,POOR WORKMANSHIP HOUSE

I AM STILL WAITING FOR SOMETHING TO HAPPEN AND NO REPLYS OR ANSWERS FROM JIM WALTER LLC/WALTER ENERGY AND THEY SAY THAT THERE IS NOTHING WRONG AND IT IS MINOR BUT WE WILL SEE WHEN WE GET INTO COURT MY ATTORNEY HECTOR GONZALEZ IS ADDING CLIENTS EVERY DAY AND I CAN NOT BELIEVE HOW MANY PEOPLE HAVE DEFECTIVE JIM WALTER HOMES AND I HAVE PUT ALL MY FAITH AND TRUST INTO MR GONZALEZ AND KNOW HE CAN HELP PUT A STOP TO ALL THE DEFECTIVE HOMES AND HARRASSMENT OF THE JIM WALTER AND WALTER ENERGY PEOPLE IF ALL THE HOME OWNER BAND TOGETHER AND HIRE EITHER MR GONZALEZ OR AN ATTORNEY OF THEIR CHOICE HIS NUMBER IS [protected] AND IF NOTHING ELSE YOU CAN GET A PIECE OF MIND IF YOU KNOW YOUR OPTIONS AND WHAT YOU ARE UP AGAINST I HAVE ALL THE PICTURES OF MY HOUSE AND THE WAY MY HOUSE IS SUPPOSED TO LOOK ON MY SPACE AT WWW.MYSACE.COM/PROUDMOMMATX PLEASE FEEL FREE TO LOOK AT THEM AND IF YOU ARE TIRED OF THE WAY THEY TREAT PEOPLE AND THE DEFECTS PLEASE CALL ME ATTORNEY OR ONE OF YOUR CHOICE Don't let them get you

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12:48 am EDT
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I MADE THE BAD MISTAKE OF GETTING A HOUSE BUILT BY JIM WALTERS AND IT HAS BEEN BUILT SINCE AUGUST OF 2008 AND HAS BEEN FALLING APART EVER SINCE AND IT HAS BEEN LEVELED THREE TIMES TO DATE THEY HAVE A 40 FOOT BOX SITTING IN MY YARD WHERE THEY SAY THEY WILL FIX HOUSE BUT ONLY IF I SIGN MY RIGHTS AWAY TO GET ANY FORESEEN OR UNFORESEEN PROBLEMS FIXED IN THE...

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12:49 pm EST
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I have electrical problems and structure problems inside and out -I tried to find some help but all this happened around the hurricane and not enough lawyers to take on a case like this if anyone knows of anyone who wants to take on the case let me know at [protected]-joy I have all the proof you needed to destroy these people my gfis and the phones not...

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11:43 am EDT
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Jim Walter Homes Awful company

We questioned jim walter in reference to a deferral and they treated us like we were the worse people on this earth and we have only been late twice after 15 years. We were told that they were sick and tired of us and that they were going to foreclose on us and file legal.

Finally we were told we could send the payment in in four sections along with the regular payments, but we must call with the check #, the date the payments were mailed and if the date was one day different than the mail date they would send our money back and file legal.

We have been called lairs, cursed out and so many other things by these people. Buyers beware.

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Dawn Glenn
Cleburne, US
Jun 02, 2009 9:59 am EDT

My story is like that! Ive been paying on my house almost 5 years. NEVER late until these past few months my hours got cut at work. Well I have aquired another job. I have 2 jobs now and 1 month behind and they are still being ugly! Im trying to get caught up quick as I can just so I dont have to deal with mr. lewis! Theres got to be someone elese to deal with that actually cares!

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7:31 am EDT
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I like the first complaint I read was mislead by the representative into thinking I could afford the paymebts. Finally after getting the paperwork completed it took forever for them to get started on the house. Then they threw it up so fast that I knew I would have problems and sure enough I did. It rained during the building and they didn't let the ground...

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