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Jill DeWolfe / items never shipped

1 Alsea, OR, United States

Order 12-9, received 3 of the items and the packing slip said nothing as to why the other items weren't include. Called to ask why, they had no idea why said they would call back. Never did! So I called back again and this time was told that they were being shipped from a different warehouse but was assured that they would be here for Christmas. 12-27 called again and was told that they were way behind and were trying to fill orders!? Here it is January 1 2018 and just got off the phone with them and now they claim after almost a month of misleading me that the items are now out of stock but will reimburse me for them. I wonder if they would have reimbursed me had I not called?
I will NEVER do business with rural king again!
The hold time on the phone to actually talk to a live person is HORRIBLE!

Jan 1, 2018

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