Jiffy Lube — failure to pay damages
Recently (6/12/2010) we had our 2008 Chevy Corvette into Jiffy Lube 884 Blossom Hill Rd. San Jose, Ca. 95123 for an oil change. Their "signature oil change" includes change of oil (synthetic), and top off all other fluids.
On 8/10/2010) our vehicle needed to be towed to the Chevrolet Dealership at 905 W. Capitol Expwy San Jose, Ca. 95136. We currently have 15, 000 mi. on this vehicle as we do not drive it as a primary vehicle. The tow service was AAA. That afternoon we received a call with questions as to where this vehicle has been. Since there has been no previous mechanical issues. The manager explained that the clutch is in-op, pedal went to the floor. Tech verified with inspection of the clutch fluid, found seal for container distorted, some type of red fluid has contaminated system-possibly ATF or P/S fluid. Necessary to replace clutch master cylinder and slave cylinder incl. hoses, replaced, now everything checked out fine.. Total $2626.62 which is not included on the warrantee because the oil change was not serviced at dealership.
We rented a car for 5 days as we needed another vehicle. Hertz $700.00.
Jiffy Lube was contacted when we were first called for diagnosis. The response was who was on the invoice that did the service? "He messes up he needs to be fired". When the work is complete call us back. We in turn have our vehicle back on 8/18/2010. With providing all documents and by the way the parts with fluids that are Hazardous are still at the dealership if need to go to court. Jiffy Lube and their district manager REFUSE to pay. I will indeed go to court now I will add for the time off and any other fees.
More Jiffy Lube Complaints & Reviews
- Jiffy Lube - failure to honor warranty
- Jiffy Lube #1461 - $577 a/c damages complaint - no response
- Jiffy Lube - Deceptive statements 
- Jiffy Lube - Now I have a car with no engine sitting in a lot! 
- Jiffy Lube - rip off 
- Jiffy Lube - they forgot to put oil back in truck 
- Jiffy Lube - oil change 
- Jiffy Lube - texts spam on my phone
- Jiffy Lube International - oil change
- Jiffy Lube - destroyed a $3000 transmission