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JibJab.com / I cannot get anyone at Jib Jab to help me get onto my paid account

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I cannot get anyone at Jib Jab to help me get onto my paid account. I keep getting the message that the email address is being used by someone else. There is no one else. I paid in March and have not been able to get a single card sent or a reply to my emails that says anything except "Your request has been deemed solved." Tonight it is request #(#221485. It has NOT been solved. Their customer help people don't do a thing. I've requested my money back, but no one answers. Any suggestions would be appreciated.

Ma
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Comments

  • Ma
      Feb 03, 2013

    How are you able to contact them to complain? I can't locate any info on the site about how to contact them. They e-mail me ads which I cannot respond to, advertising new products which they want me to pay for again or join again, but I am already a member and they're already charging me an annual fee. Very, very frustrating for a site that is supposed to be FUN.

    0 Votes
  • Pu
      Oct 23, 2018
    JibJab - Yearly fee
    Malta
    Malta

    Hi I paid yearly fee in Decembersee pic attached, how come i need to pay again to see full personalized videos

    thanks

    Please email me on [protected]@gmail.com

    0 Votes
  • Ma
      Nov 12, 2018
    JibJab - Unauthorized membership
    United States
    jibjab.com

    They signed me up for a never ending years membership.
    I don't remember seeing any contract.
    No easy way to close account scammers

    0 Votes

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