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Jeulia / very unhappy customer

Walnut, CA, United States
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We ordered a wedding ring on the 9.12.16, paid for fast delivery. Took 3 weeks to arrive in southafrica which was too late and had to pay extra for duty which was not mentioned on the website. Got via email from jeulia.com (Id: s216026-t138530) they will pay back money but since that silent! No answer at all! Don't buy there! The service is a joke! And today 13.12.17. I still don't have the ring. So if I don't like it I can't even send it back because the 30 days of return is over.

Cl
Jan 12, 2017

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