Jetstar Airways / incurring a fee to reschedule a flight

Hi, my wife has made a booking for a 12.00 pm flight from Melbourne to Sydney via Jetstar online. After she made the payment, she realised that we will not meet our connecting trip. She quickly got on the phone to make the amendments to an earlier flight on that day but was told she will incur a $400 fee for the amendments. That is pure theft!!!

We are so annoyed that we cannot reschedule the flight on the same day.

We will need this to be dealt asap.

Our booking ref is CG6E3G


Aug 01, 2018

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