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Jet Airways / missing middle name in flight tickets booked through easemytrip

1 NOIDA, India

Date of incident - 23-Oct-2018

Hi Authority,

i am writing this email to log the complaint about the fraudulent instance i come across, i did the booking through EaseMyTrip (being a first time user) mobile app, which only asked "First Name/Last Name" during the booking, so the tickets were generated with same .Later i come to understand that the Middle name should also appear in Tickets for the AIRPORT Security/ AIRLINE Counter verification, So i put my request to do the correction by adding the middle name in Ticket to"EaseMyTrip" and "JetAirways" as well .. None of them is helping me nor giving me the full refund if i choose to cancel to re booking .

Below are the booking details -

TRAVEL PARTNER - EASEMYTRIP
BOOKING ID - EMT52931573
AIRLINE PNR - QKMONM, TICKET NUMBER - [protected]
AIRLINE PNR - YQBSGG, TICKET NUMBER - [protected]

EaseMyTrip Customer CARE has told me that they had raised a remark with Jet Airways for the correction, Now it's up to AIRLINE

CONTACT DETAILS - [protected]
FULL NAME - Nikhil Kumar Gupta

Kindly help what can be done to save loss of my money as they are not giving me any assurance that i would be able to travel still

Ni
Oct 24, 2018

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