jersey-onlinestore.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about jersey-onlinestore.com
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I want my money back!!
I have ordered a jersey from this store Jerseys - Onlinestore and it never arrived. I wanted to get a refund and when I contacted their customer care service they assured me there was nothing to worry about and said that I'll get my money any time soon but that was a lie. But that moment I believed their fake story (they said that my order was shipped but since it was taking way too long they were ready to refund me) and I waited patiently. Weeks passed and there was no money and of course jersey did not arrive. I went to their website to settle things out and realized that I no longer had access to their site! I want my money back!
I never received an order confirmation email
This website dba christian louboutin vip store is a total rip off - I never received a order confirmation email, tracking number or the item I ordered. I blame myself for this, as the old saying goes, if it sounds to good to be true, it probably is. Stay away from this site and just pay a little extra, that is what I wound up doing in the end.
fraud
We ordered a Youth Replica Soccer Jersey for $25, paid $18 for shipping... My son has been waiting a long and boring 2 months ! have sent numerous emails to request the jersey, when I email the response is a message with very poor grammar
inappropriate and unprofessional i.e. not from USA. After 2 months I received a credit from my C.C.
This is a company probably based in China (Sy Trading--Beijing, China).
BBB has no info for address (other than Bronx, NY) or phone #
Do your research when dealing with a company that you are unfamiliar with.
I ordered a Drazen Petrovic Nets jersey shortly after X-Mas, later thought it was a scam. Jersey arrived today. Thank g-d I was wrong.
I agree the grammar was poor & there was a lack of info.
I would not recommend ordering from this company
I would not recommend ordering from this company. I ordered three jerseys for Christmas presents Dec 5, 2010 and the site indicated "fast shipping" via EMS/USPS for $19 and "usually shipped within 24 hours". The jerseys were not shipped until Dec 19 and disappeared in China Dec 20. It is impossible to talk to customer service, but I did receive two e-mail responses (one Dec 18 stating the tracking information, another January 5 stating that they only shipped two of the three jerseys that I ordered and paid for, but that I could request a refund when I received the other jerseys). After several weeks with no jerseys, I requested another shipment or a refund, but I received no further response.
Thankfully I did receive a full refund via PayPal, but it takes three weeks from the date they are shipped to get a refund on overseas shipments. (I started the claim in mid December when I was unable to contact customer service.)
fraud, poor service
I ordered a men's Adidas Heat LeBron jersey valued at $79 on sale for $25, paid $18 for shipping... received a youth jersey valued at $30... have sent numerous emails to request the correct jersey, have called numerous times to number on confirmation email as well as on the SATIFACTION GUARANTEED contact information as quoted on the site... when calling I get a message each time that does not sound official saying "service department is busy, leave a message or call back another time"... the package came from China although the site claims it is coming from California... it came with no invoice or paperwork at all... guess I was scammed big time...
The complaint has been investigated and resolved to the customer’s satisfaction.
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