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Jerome's Furniture / sofa

1 Ontario, CA, United States

Good day,
We purchased a sofa from you and have been very disappointed with our buy. Although, the sofa is nice looking we really bought it for comfort. We specifically looked for something very soft and thought we found that when we choose your higher priced sofa set. The sofa we sat in that was on display was super soft and plush. It was perfect. What we received was a hard sofa set. I thought maybe because it's new and we had to break it in. Month after month we have waiting for it to be "broken in". In the mean time, it continues to be super hard and we are constantly getting poked with feathers. It's incredibly annoying to sit and be poked with sharp feathers. When we contacted the store they sent an inspector and we heard nothing more. We are so disappointed with this $2k sofA set.
Thank you.
Mrs. Angie Castellanos

Sep 16, 2018

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