This photographer took our pictures with her kodak digital camera, wanted cash up-front, gave no receipt, and then refused to give us the pictures. She emailed some of the pictures to us, but they were not that good. She said we have full copyright to the pictures, but the package we paid for was never filled, and I ended up having to order Christmas cards from Shutterfly. This photographer has done nothing but lie and make excuses, has threatened not to give a partial refund because she says that I changed some "password" that I didn't mess with at all!!! When I went to log into the shutterfly account she set up with our pictures in it, she had deleted each and every one. I am devastated, because even though the pics weren't great, I take any pics I can of my child with severe autism because they are hard to capture. We were swindled, lied to, and treated rudely by this so-called "photographer". BEWARE OF THIS PERSON!!! SHE WILL RIP YOU OFF!!! I never got my pictures or my refund. My friend had the same experience with her. After she took our money she said she was going Christmas shopping.. boy did she... to the point that she couldn't even fill her client's orders! DO NOT USE THIS PHOTOGRAPHER!