We believe this person may be a former client who demanded we get him a settlement offer with the IRS for less than he owed even though the option he had was a better alternative as the IRS had incorrectly given him a very low monthly installment agreement.
After gathering all the data, and then fully analyzing his case, we determined that he did qualify for a settle offer, but that the settlement amount would be much more than the combined total of the payments he would make to the IRS under his payment plan.
The client demanded a settlement offer. We explained in detail that the installment agreement he had was a much better deal because it would allow him longer to pay, and that the total amount he would pay was $73, 000 LESS than the settlement offer he would qualify for.
The client demanded we file an Offer for him, because he said that what he hired us for. But we don’t allow clients hire us “get them an Offer”. We are hired to determine which options they actually qualify for and what is the best thing to do in their particular case. Our Attorney-Client Agreement doesn’t say we are hired to obtain any specific solution because we don’t know which options they qualify for when they initially hire us.
We never claim we can reduce anyone taxes. We claim to be tax experts who can ascertain what your options are. We are not magicians with a magic wand who can guarantee an IRS case will have any specific guaranteed outcome.
We could have done what he demanded and filed an Offer, but that wouldn’t have been in his best interests, and it’s not the way we do business.
As to asking him for $500 additional retainers, after the initial retainer is used, we ask for $500 retainer payments as the case proceeds along. We do this instead of asking for $1, 000 or $1, 500 additional retainer payments, but asking for the smaller $500 retainer amount means we must ask for them more often. We make the smaller retainer available in an effort to make the case more “pay as you go”. A client is always welcome to pay a larger additional retainer amount, but they almost never do.
We have an A+ Better Business Bureau (BBB) rating. We have been in business 20 years, and represented thousands of clients in all 50 states and 29 foreign countries. We are proud that less than 0.4% of our clients have ever complained. We regret this person is unhappy, but we can’t make everyone happy, even though we try.
It appears the same handful of people are filing multiple complaints at different locations, and then commenting multiple times on the other’s complaint.
You can speak to us personally at 1-800-509-2770.
Fouts Law Firm
- U.S. Supreme Court
- U.S. Tax Court
- U.S. Federal District Court