Jeff Smith FordExaggerated maintenance cost to force sale

Driving 2004 Ford Escape on I75 on way to Fl. On Saturday AM. Started to lose compression and power. Only mechanic on duty was at Jeff Smith Ford in Byron, Ga 20-30 mi away. AAA towed. Waited 2+ hrs for diagnosis. Catalytic converter must be replaced. $4000!!! Next words out of maintenance manager 's mouth "you should talk to one of our salesmen ". Every internet site quoted max $1700. AAA towed us 125 mi home. We got 2 converters, spark plugs, serpentine belt and oil pan gasket, general tuneup for $2100.
Jeff Smith had us over a barrel and tried to take advantage. Be warned!!

Jan 25, 2017

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