JcPenney Repair Service — dishwasher repair

Bought the 5 year warranty on my expensive dishwasher about a little over a year ago. It needed a small repair recently. Called service, gave them the part number and info, didn't heat back from them. I called and they asked for part number again to order the part needed. I received the part, called them to let them know because they had told me to do so and they would come install part on dishwasher and fix it. Left messages, called again and again, they never responded. Gave up, figured how to put the part myself!!
What did I buy warranty for?? Their service sucks!!

Jul 24, 2018

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