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1.0 23 Reviews

jClub Complaints Summary

0 Resolved
23 Unresolved
Our verdict: Engaging with jClub at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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jClub reviews & complaints 23

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Newest jClub reviews & complaints

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B
1:21 pm EST

jClub digital alarm clock with calendar/ will not set properly

I cannot set the clocks because instructions are unclear and print is miniscule. A magnifying glass does not help. Noted issues with trying to set all displays. I want my money returned for poor quality merchandise and instructions,

Order number is 1543852=438286

Order date 11/26/2018

Barbara Coleman
306 Westchester Court

Murfreesboro TN 37129

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K
9:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

jClub I received the incorrect pants

Received my merchandise and it was the wrong color. My name is Shirley Kett, Order number: [protected], I tried to call you but could not get through. This is the second time I received the incorrect pants. What do I do now?
e- mail is [protected]@sbcglobal.net. I talked to a person when I called for the size and she sent the correct size just the wrong color. Thank You, S. Kett

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L
7:05 am EST

jClub if you deal with them, rely on a bit of luck then

There are two problems caused by jClub; problems I can't get rid of so far.
First one. Endless spam. I was subscribed automatically when I was placing my order. Can't stop this endless stream of emails from them. Tried a lot of things, nothing worked out. Contacted them with no luck.
Second one. The item I received was bad quality. The return process is more than just a headache. I had to send the item at my own expense without any guarantee they would be honest with me and refund.

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Sahar Kinaia
, US
Oct 07, 2020 3:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Bad customer service not a great place to order anything !

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Sahar Kinaia
, US
Oct 07, 2020 3:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered sheets from them on August 14 today is October 7, I haven’t heard or received anything! Contacted them a few times ! Stating they are going to refund but want to give me credit ! I don’t want to order from them again! Now is the point when they see my number on there caller ID they have me leave a message ! Rude I feel ! I wish I would have looked at reviews before I ordered anything from them !

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Joanne Hardman
, US
Aug 19, 2019 8:09 pm EDT

I have sent several emails asking for a return label since I received this item. No response from you. Never been taken out of box. My installer advised not compatible for installation on my house. Never have recceive any kingd of response from jclub. Would like to return for refund. What do I have to do to get a response.

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Joanne Hardman
, US
Aug 12, 2019 6:22 pm EDT

I have sent several emails asking for a return label since I received this item. No response from you. Never been taken out of box. My installer advised not compatible for installation on my house. NEVER HAVE RECCEIVE ANY KINGD OF RESPONSE FROM JCLUB. WOULD LIKE TO RETURN FOR REFUND. WHAT DO I HAVE TO DO TO GET A RESPONSE.

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Kyria Redd
, US
Jun 06, 2019 12:31 am EDT

Unisex Compression Gloves with Built-In Therapeutic Magnets
Purchased 4/18/2019
Order #1711181
$10.99

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Eikoms
, US
Jun 01, 2019 8:58 am EDT

Order no1679810_590350 I did not order this and I would not an that !ugh for that ugly ite! Please refund I cannot find order could you come down on rice my tablet is acting up

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Eikoms
, US
Jun 01, 2019 10:51 pm EDT

Order no1679810_590350 I did not order this and I would not an that !ugh for that ugly ite! Please refund I cannot find order could you come down on rice my tablet is acting up

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Eikoms
, US
May 23, 2019 8:32 pm EDT

Not what I expected

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Terry Hill
, US
Apr 21, 2019 9:18 am EDT

I ordered this multimedia player and there are no directions to tell me how to operate it. Also I didn't know that you need A card to put the music on, so I would like to return it for a refund.

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lorraine Murray
, US
Apr 09, 2019 11:28 am EDT

I, have been trying to find out how to make a return. I thought you were connected to J.C. Pennys, found out not so. My order had missing parts, didn't work and multible products. How do I make returns?

what do you mean by company.

aren't you a company?

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Contact jClub customer service

Phone number

1844 465 2582

Website

www.jclub.com

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