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JC Penny's Perfect Home Rewards / Cancellation Not Done

1 FL, United States Review updated:

Beware. When you call Perfect Home Rewards to cancel your subscription, they don't provide you with a confirmation number. I called 2 months ago and it was never cancelled. When I called today, they said they had no record of that first call. Today I could only get the person's name I spoke to and my membership number. She wouldn't offer me any other confirmation that my account had been closed. I will watch my credit card next month.

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  • Co
      14th of Dec, 2010
    0 Votes

    At Perfect Home Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.

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