JC Penney / online ordering

Virginia Beach, VA, United States

I ordered shoes I need for work on June 7th. Was supposed to be delivered yesterday June 12th. I called their customer service line had to wait 15 minutes for an agent to assist me and was told there was no tracking number for UPS. Really??? So it hasn't even been shipped yet! I paid $70 for Nike sneakers and expect better service then this! What a shame! I use to love Penneys! I won't shop there anymore.

Jun 13, 2017

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