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JC Penney Companyrewards program

Apparently when I got my credit card at the end of 2017 .. my rewards did not show in your system.. asked the cashier at my last purchase how many points I had she said 11.. I insisted that couldn't be right as I just ordered and received a chair and have spent over 200$ since getting the card she said call this number and they can look up and fix what is missing.. they were rude and said I had to have my receipts for all in store purchases... I did not keep them as I was told I did not need them.. didn't offer any solution to make the situation right not even sure if they fixed it correctly

De
May 31, 2018

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