JC Penney Company / online order

ordered a necklace on the 25th. Its the 28th & still don't have tracking info I tried canceling the item directly after the purchase Your site would not let me. So I call today & the CSR who answered my call was very rude and short. She actually laughed at the situation. . I am an instructor for a major telecommunications company & I know that is not how customers are to be treated

JC Penney Company

Nov 28, 2017

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