SUBMIT A COMPLAINT

JC Penney Company / jcpenny portraits

I am filing a complaint again Olga the Manager at
P375 Rockaway - Rockaway Town Square in New Jersey. We scheduled an appointment at 2:00 pm to get out pictures taken with our one year old daughter. We arrived promptly at 2:00 pm, Olga did not take us until 2:15 which is fine, but I explained that the grandparents were just arriving. She took our pictures and then refused to wait a couple of minutes for them to just walk to the studio. We decided to end the session and I got very upset, and Olga said "Do not come back to the studio!". I am mortified by this type of service.

He
Jul 29, 2018

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