The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Janome Sewing Machines / Poor Quality machines - Buy any other brand!

1 United States Review updated:

I recently purchased my second (NEVER again) Janome Quilting machine from a excellent local dealer.
After less than one year - the machine had to be sent back to the company for a complete overhaul -
I brought thae machine home yesterday only to find out now - the "on/off" switch does not work - now I have a new defect, thanks to the poor workmanship and quality of the Janome operational department. WHO is monitoring their quality of work? After spending the $$$ I did on this machine - I expected more from the company. The dealer was also extremely dissapointed and embarressed.
SPEND your money on any other company - Singer, Brother, etc...

Sort by: UpDate | Rating


  • Ju
      4th of Jun, 2013
    0 Votes

    I have a Jaome 10001. It uses a doggle for security purposes for the software. When the doggle dies, so does your ability to use the software. Cannot get another doggle but I can/won't buy new software for $1200. Who knew and better still who has been told about the doggle problem. Is there ANY way around this total rip off by Janome. I totally agree that I will not be buying Janome again.

Post your comment