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Jai Jawan Gas Agency(Indane Gas Agency) / ReFill of Cylinder

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My consumer no is 35526. I have booked for Gas Refilling on 01/12/2007 and till now I haven't received the cylinder. On going there on 08/12/07, they said the cylinder is already despatched. But i haven't yet got my cylinder. please take necessary steps regarding this.
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