Order issue
I have ordered something from Jafrum website and one week after I made my order I checked the status of it and found out that it wasn't even shipped. I contacted customer service and asked them to cancel my order and they refused. They immediately changed the status for "shipped". I'm sure that was just a scam because I made my order over a month ago and still no sign of it. Terrible company to deal with, total scam! I want to cancel my order and get my money back!
Received the same defective helmet
I wanted to buy a helmet and found one on Jafrum website. It looked really nice and the price was also great so I thought it was a great deal. When it arrived it was defective so I emailed customer service and asked for a replacement. They said ok and told that I have to pay for the return shipping. I was ok with that since it wasn't too expensive. Later I received a message stating that they received the helmet and another one was already on its way. I did received it but it was the same exact helmet with the same defects. What a joke.
This is the biggest load of bull$#*
This is the worst company I have ever done business with in my life. I placed my order Friday morning at 0900 when there was ZERO activity on my order for almost 5 days finally on Tuesday I called to inquire. I was lied to as they told me the jackets were on back order, magically I had one of them the next morning. Then low and behold the other one showed up the next day Thursday.
They sent the wrong size and I called immediately and was told I have to wait 24-48 BUSINESS HOURS for a return label WTF? That was Thursday morning. I called Thursday afternoon and Friday morning and afternoon, Guess what? It was next Tuesday afternoon when i received the label for their screw up, unbelievable...
I had ordered my motorcycle jacket in plenty of time for my trip but I had no idea they would be such a bunch of bumbling idiots. I bought from some where else as this put me in a bind. Then I am told it is a 14 day process to process the return and return my money. Which incidentally it has been over two weeks with no return yet. This is the biggest load of bull$#*! I have ever heard. You can bet your ### I will never order from these $#*!s again. They truly suck ###.
Is Jafrum legit?
Jafrum earns 81% level of Trustworthiness
Excellent Trust Notice: Jafrum near-perfect at 81% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Jafrum. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jafrum has registered the domain name for jafrum.com for more than one year, which may indicate stability and longevity.
Jafrum.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jafrum.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Jafrum.com you are considering visiting, which is associated with Jafrum, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Jafrum.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The jafrum.com may offer a niche product or service that is only of interest to a smaller audience.
- Jafrum protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Jafrum. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Saddlebags not the same as pictured. Cheap PVC material broke after only 2 opening and closings.
Received merchandise on 8/05/10. Absolute garbage! First of all the picture of the saddlebags on the website is different from what I actually got. I was expecting what I saw. The texture in the picture is smooth, while what I received was more of a cottage cheese pattern and handles on the top were not shown in the photo. There extra rivets (also not seen...
Read full review of Jafrum and 6 commentsOverview of Jafrum complaint handling
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Jafrum contacts
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Jafrum phone numbers+1 (704) 494-4313+1 (704) 494-4313Click up if you have successfully reached Jafrum by calling +1 (704) 494-4313 phone number 0 0 users reported that they have successfully reached Jafrum by calling +1 (704) 494-4313 phone number Click up if you have UNsuccessfully reached Jafrum by calling +1 (704) 494-4313 phone number 0 0 users reported that they have UNsuccessfully reached Jafrum by calling +1 (704) 494-4313 phone number+1 (877) 464-3563+1 (877) 464-3563Click up if you have successfully reached Jafrum by calling +1 (877) 464-3563 phone number 0 0 users reported that they have successfully reached Jafrum by calling +1 (877) 464-3563 phone number Click up if you have UNsuccessfully reached Jafrum by calling +1 (877) 464-3563 phone number 0 0 users reported that they have UNsuccessfully reached Jafrum by calling +1 (877) 464-3563 phone number
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Jafrum emailssupport@jafrum.com100%Confidence score: 100%Support
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Jafrum headquarters2701-P Hutchison McDonald Rd., Charlotte, North Carolina, 28269, United States
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Jafrum social media
Recent comments about Jafrum company
Saddlebags not the same as pictured. Cheap PVC material broke after only 2 opening and closings.Our Commitment
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