In June of 2008, the AC adapter for my Toshiba Laptop failed. This wasn't exactly a surprise as in my experience, everything from Toshiba has a VERY short life. As I looked through Google for a new adapter (Toshiba had already stolen enough of my money with all of the out of warranty fixes I needed, and there was no way that I would shell out another 80 dollars to them if I could help it) when I came across Jacobs Parts Inc.
I decided to get my charger on their Online store. It worked fine until a few months later when I went to Australia for the summer. Both the website and the text on the adapter said that it could handle the switch from America's 110V power to Australia's 240V's. Sadly when I got home, I noticed that the case now got Extremely hot while charging the laptop. About 300 degrees...
After the case began to melt from the heat, I decided to call them up. I got their voice mail at 2:00pm PST (Their Time). I left a voice mail and got a response about 5 days later. When I talked to them on the phone, they told me that the problem was a frayed cord on the adapter. They told me that this was my fault for EXCESSIVELY MOVING MY PRODUCT AROUND! I didn't realize that the charger for my portable laptop, was in fact, not portable. So, long story short, the charger has now entirely died and I am left without a laptop until I can find a new charger. I will definitely not buy from Jacobs Parts, knowing that their warranty does not cover damage from excessive movement.