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JackThreads / Final sale items

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I bought something for my husband but everything was too small and did not fit. I contacted JackThreads support service and they said that I can send everything back for a refund and I agreed, that seemed like a great deal.
Later, when they received the items, they contacted me and said that they were not able to help me because these items were on final sale and non-refundable.
I would like to mention that there was nothing said about that on their site and that they did not say anything when I contacted them for the first time. I had to pay extra money to get these items back! What a terrible waste of money!!!

Ma
Mar 13, 2017

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