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Jack Seeds Customer Service Phone, Email, Contacts

Jack Seeds
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1.0 13 Reviews
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Jack Seeds complaints 13

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N
2:18 pm EDT

Jack Seeds Jacks aeeda

I ordered $30 worth of seeds from Jacks Seeds. I still have not received order or any reply from the emails I have sent. Now I have to file complaint with bank to get money back. Please check on these companies before ordering, would have saved me a lot of time. I have never received a conformation email when I purchased the seeds on may 7, 2022. I should have know then. I have written numerous emails with no response. These sites news to be taken down. When u look up seeds this site is the first one that pops up. If ppl like this spent their time working an actual job instead of ripping people off they may get some where in life. It's up to us, the consumer, to stop ppl like this.

Desired outcome: This company, Jacks Seeds, should be taken down. It's the first thing that pops up when you look up seeds.

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S
2:45 am EDT

Jack Seeds Sneaky inappropriate charges

A purchase was made from JackSeeds for 1 pkg seeds at $4.99 with shipping at 6.98 which was confirmed. Then a screen flashed that looked like one was confirming the order again with a reduced expedited shipping cost of $9.95 but what it was doing was actually charging you another $9.95. I went immediately to their contact info address and wrote an email to cancel the expedited shipping immediately only to find the email bounced back. I then received 2 separate emails confirming two separate charges one for 11.98 + another for 9.95. Went back to order page and tried to write to contact info there and it would not go through. There is no contact info that is accessible and their method of charging is corrupt! Sorry I can't seem to get copies of my bill and charges into the correct format for this form, but I am saving them if someone wants to see them,

Desired outcome: Refund of $9.95 and seed sent out immediately if they even exist and if not both bills refunded and this company taken off the internet and fined as well for deceiving the public

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C
5:35 pm EDT

Jack Seeds Watermelon seeds

Order was placed: July 5, 2022

Watermelon Seeds

Contacted you 4 times reference the order - received no reply.

There are sooooo many poor reviews online about your business practices. I withdraw my purchase request and expect a full refund. You have not shipped, and yet you collected the charge.

If you request any further explanation, being what is written here is more than clear, I will turn this abusive procedure over to the Va.State Attorney Generals office for investigation.

Refund this order!

Desired outcome: Please - Refund my payment

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Is Jack Seeds legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified Jack Seeds as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with Jack Seeds is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

Jack Seeds earns 1% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals Jack Seeds as a scam with only 1% ligitimacy. Strongly advised against interaction.

With only 0% of 0 complaints being resolved, Jack Seeds slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Jack Seeds protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to Jack Seeds has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to Jack Seeds. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Jackseeds.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Jackseeds.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
ComplaintsBoard
D
6:40 am EDT

Jack Seeds Dont make it easy for them!

I am a genuine seller of specialist seeds all over the world (including the US following all USDA requirements) - companies like Jack Seeds unfortunately damage the reputation of genuine sellers.

The best way to put scammers like this out of business is for gardeners to educate themselves and do some research before buying.

It will only take a minute to discover that there is no such thing as rainbow coloured roses, blue strawberries or penis-shaped peppers!

Furthermore, have a think about prices...if the seeds cost £2, then shipping will be at least $1, the packaging perhaps 20 cents or so, merchant fees probably 50 cents - so there is very little potential profit - so you are not going to get genuine fresh seeds.

Olly

Desired outcome: Website closed

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P
11:46 am EDT

Jack Seeds 360 Range Sprinkler × 2

I placed an order for (2) 360 Range Sprinkler on or about March 26th, 2022 for the amount of $23.98 plus expedited shipping and product insurance. Then I got an email stating that because there was such a high demand the product would not be shipped until later.

Shopping cart

Product image Description Quantity Price

360 Range Sprinkler2

360 Range Sprinkler

2 $23.98

Expedited Shipping + Product Insurance1

Expedited Shipping + Product Insurance

(-$11.97)

1 $19.95

$7.98Scroll for more items

(email: Due to large volume of orders average shipping time is between 3-4 weeks.)

I have tried emailing them and calling but I get no answer on email and the phone number is not correct either. [protected]) Now it is the 31st of May, 2022 and still nothing from them.

I would like my money back, all of it, if at al possible.

Thank you,

Nora Kommer

Desired outcome: Want my money back.

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B
3:58 pm EDT

Jack Seeds Jack seeds

This company sells seeds represented by crudely photoshopped images of plants that do not exist. They take advantage of inexperienced gardeners and who knows what kind of seed they are sending to the United States. The Department of Agriculture should be notified because it is probably illegal to ship random seeds from China. There's two greater risk of invasive species being introduced. They certainly aren't selling seeds of the plants they advertise. They took two of my photos from Flickr and are using them to sell unrelated plants. I have tried to contact them both by email and their phone number and neither are valid. This kind of dishonesty and the risk of introducing invasive species and plant diseases into the United States are just too great. Please investigate and put this disgusting company out of business.

Desired outcome: Removal of my photos from their website and scrutiny what kind of seeds they are sending into this country. Would love to see them shut down.

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D
8:44 pm EDT

Jack Seeds Order never received

I ordered a Bonsai and Rose's on March 09, 2022. Paid 18.98 and order was never received and attempted to email them twice, they won't replied. SCAMMED

251558 is my order number provided through email.

Desired outcome: I would like to have my money refunded to my bank account

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M
7:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Jack Seeds Blue Fireball Dahlia Seeds

I ordered blue fireball dahlia seeds in February 2021. They sent zinnia seeds, not blue dahlia seeds. And because they were seeds, I did not know until they were planted and started growing in June. It is impossible to know if they sent the correct product if they are in seed form. I want the correct seeds shipped to me free of charge.
I have heard many other complaints about this company (after I bought the seeds), and strongly hope their business fails and people stop buying. Definitely a scam.

Desired outcome: I want the correct seeds shipped to me free of charge.

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D
8:19 pm EDT

Jack Seeds Seeds/gardening supplies

Received a defective item.
Phone # listed out of service
Will not respond to emails
Do NOT live up to claims on website
Pretend to be in New York but in China
Took weeks to get my order

Desired outcome: Let people know not to use

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B
11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Jack Seeds rose seeds

I bought the rainbow rose seeds, planted them 3 weeks ago today, and nothing! This is [censored]. I want a refund! There should be some kind of sprout by now. I am a gardener and I know well that it's not going to do anything. My specialty is roses. I have over 40 rose bushes, and they are all just absolutely gorgeous. I gave 2 packs to my girlfriend and she planted hers the same time, and nothing.

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F
10:39 am EST

Jack Seeds fake products on website

They photoshop fake colors onto fruits, vegetables, and flowers, for example, blue strawberries, which don't actually exist. They entirely fabricate plant varieties that don't exist. Customers on their Facebook page complain about getting few, unlabeled seeds that either don't grow, or aren't the variety as promised (of course, since they don't exist). Facebook page claims they are in New York City, but if they are liars and fraudsters, they could be lying about their location too. Their website domain WHOIS contact info is private, of course (not public, as is the default).

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M
9:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Jack Seeds lemon slice calibrachoa petunia flower seeds

I purchased two packets of petunia flower seeds advertising a yellow and white flower on March 26th. They are now finally blooming in shades of pink, which I sent photos of. Upon requesting to be reimbursed they offered
"We know mistakes can happen and would like to offer you 10% off of your next order for this inconvenience:"
Also copy and pasted:
"If you feel that the product is defective, please send us a photo or video of the defect and we would gladly send you a replacement once verified. Please note that our 30-day policy take effect on the date the order has been received.
Of course it takes more than 30 days to find the color of the flower. ALSO of course I will NEVER order from them again with ANY amount of discount.

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R
10:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I seeds in a tray starter kit two weeks ago and nothing has sprouted yet. What is wrong with the seeds? I am not happy with my order at all. Order #131591 from jackseeds. I paid $16.94 altogether with the shipping. Would like a refund or more seeds that will work. I really liked the picture of the rose that you had a picture of. Hope you can resolve this problem.

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Overview of Jack Seeds complaint handling

Jack Seeds reviews first appeared on Complaints Board on May 18, 2018. The latest review Jacks aeeda was posted on Jul 21, 2022. Jack Seeds has an average consumer rating of 1 stars from 13 reviews. Jack Seeds has resolved 0 complaints.
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  1. Jack Seeds contacts

  2. Jack Seeds phone numbers
    +1 (800) 400-0388
    +1 (800) 400-0388
    Click up if you have successfully reached Jack Seeds by calling +1 (800) 400-0388 phone number 0 0 users reported that they have successfully reached Jack Seeds by calling +1 (800) 400-0388 phone number Click up if you have UNsuccessfully reached Jack Seeds by calling +1 (800) 400-0388 phone number 0 0 users reported that they have UNsuccessfully reached Jack Seeds by calling +1 (800) 400-0388 phone number
  3. Jack Seeds emails
  4. Jack Seeds headquarters
    New York, New York, United States
  5. Jack Seeds social media
Jack Seeds Category
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