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Jack In The Box / food was not properly done

1 MOUNTAIN AND MISSION, Ontario, CA, United States Review updated:

I visit jack in the box as usual. I went throug the drive thru the shift leader took my order.I ORDERED 3 jack spicy chiken sandwich with cheese nd 1 with extra cheese, an ultimate cheese burger, bacon potato wedges with extra bacon, #4 WICH IS A SOUWERDOUGH JACK combo mediem with curly fryes nd sprite, an extra order of curly mediun fryies, an a regular oreo shake my order # was 183. The custermer care wa fine, but time was exceded more than ten min.The team leader gave me a free chocolate shake and told me 2 park in the front.When the girl came 2 give me my order i just checked if everything was there.Once i get home my sowerdough jack didnt have any cheese, only one of my jack spicies had cheese, and the ultimate cheese didnt have cheese.I have been a custumer of Jack in the Box for yaers i know what the hamburger contain.My order came 2 be to almost 33 dollers.I had familly at home even thought my order wasnt correct they were hungry after thier long trip.It was an embarresedment.I steped outside to call the restarount.A young lady answered very nicely and lisened to me, but she couldnt really help me and handed the phone to the shift leader.I explaind my complain once more, He hesitaded.He told me i placed everything in the bag and made sure it was correct. I told him u checked my food befor it was wraped.He rudely answered oviiously.He told me he coulnt do anything and said that he even gave me a shake and im still complaning. I told him i will go and pay it what i want is my food the way it has to be.He said he couldnt help me.It was the rudest conversation i had ever had with a manager i usually dont complain, but i pay for what i want.THis insident happend on may 20, 2009 around 6:45.My name is Maria Mendoza and i would like the general manager to check his reatarount and make sure all the employees make the food the correct way.Jack in the Box has the best hamburger in my opinion but i think insidednt like these will make me and my family to go somewere else

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  • Co
      9th of Jun, 2009
    0 Votes

    Or maybe you can go ### yourself Jason!

  • Ge
      10th of Aug, 2010
    0 Votes

    Or maybe you can take 9th grade English again, because you down know how to spell sourdough.

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