Jack In The Box
reviews and complaints

I was just in Jack in the box 7247 on Eastern Avenue in Las Vegas or Henderson Nv at 1041 am
I have never seen a more disorganized Jack-in-the-Box I'd waited 13 minutes for two breakfast jacks and when I got them they were cold.
Customers were complaining the staff was running around with their heads chopped off One customer actually asked for a refund as he couldn't wait any longer and they gave it to him another customer had an order for the dining room and they bagged it up and tried handing it to him. when he said it was for here they set it down and five minutes later he had to call somebody over ask what happened to his order
I was carry out order number 474
I am a loyal breakfast customer

I went to Jack In The Box in Jasper, Texas, Friday on my limited lunch break. I order a blue cheese and bacon ribeye burger with medium curly fries and drink. I pull forward and pay and get my drink. She asks me to pull around so they could make my order. A bit odd since I was the only customer both in the line, and at the location at all. 10 minutes pass and they bring me my food. At this point I'm already late for work, so I just go. I get to work, sit down, open my bag and they gave me a ribeye burger with nothing on it. Just bread and a patty. No curly fries but a piece of cheesecake instead! Great substitute, right? And that's it. That's what I paid close to $9 for. Just a couple of weeks ago I ordered and paid for an order of egg rolls, pulled around, waited 10 minutes for them to come tell me they were out of egg rolls and that I could have curly fries instead...when all i ordered was egg rolls...JiTB in Jasper needs to pull it together. I cant talk to the manager because they're never there.

I went in the restroom to go #2, and after 3 min of doing so, the security guard rudely and loudly proclaimed that I had to vacate the restroom because there was a line of people in the lobby. When I get out there no one is around(because he lied), have me more of an attitude when I told him I couldn't Finnish and that there was no toilet paper. So needless to say, I left Jack in the box filthy and embarrassed on top of it all. Me, my family, my co-workers and my friends will never return to your setablishment for ANYTHING ever again.

We recieved the wrong order and tried to rectify the situation. The employees lied for two days about when the manager would be in. We called this morning and spoke to a manager named becky who was very unprofessional and standoffish. She refused to listen to what we had to say. We have been calling this store for three days now and still our situation is unresolved. At this point we would like to speak to the owner about this situation

Went to the drive threw at 1650 jack in the box off of the 580 livemore avenue exit. Line was a little long no complaint. When we get to the window to pay, lady takes my debit card and swipes it. Returns my card but keeps the receipt! Gets our drinks and order but forgets a bag and is already telling us goodbye. We sit at the window checking infront of her and let her know she forgot items. And she grabs the bag and tries to blame the computers for the issue. And I assume its a new employee and try not to be frustrated. Upon opening my supreme croissant the bacon slices were bacon bits and could not stop falling out of my sandwich. I was so displeased and unsatisfied with my order that I threw it away because of the horrible service I recieved from the staff to the food preperation. Also I do not have a receipt in wich to show my proof of purchase but my order was placed at 10:40am - 10:55am 10/20/2018 order was
Supreme croissant combo
Supreme sausage croissant just the sandwich
And a chicken strip combo small
Payed around 19 dollars for the order

Grilled chicken club salad ... the greens on this were old and looked rotten on some of it. It appeared to be black mush. The grilled chicken was torn into 2 huge pieces and served with a plastic fork, no knife. One cannot cut grilled chicken with a plastic fork. It's surprising Jack in the Box wouldn't serve a salad in bite size pieces. The whole thing was quite unappetizing and inedible. I had to throw it in the garbage.

I order a munchie meal at the drive thru, paid for my food. And handed they cashier my 20$, she didn't give me my change then and there. I figured she was waiting with my food I understood. A couple minutes later, she hands me my box says to me, "thank you, have a good one". I drove off on my way towards home, I noticed I didn't receive my receipt. Nor my change, on my way back. I decided to open the munchie box. I stopped at a light by the Jack. I noticed, I had at least 4-6 small curly fries. 5 to 6 regular fries. My tacos were cold. So I got started to get upset as I pulled in the drive thru. I asked for my change they remembered. It was me, I was asked if I needed anything else, I asked can they charge me some small curly fries to my change. I was told yes. The cashier, hands me 6.75$ I asked her what was this for. She said "yeah, your small fries were like 4 bucks and something, but I only charged you 3". I asked how much was my munchie meal then? She replied "6 something" and grinned at me. I asked for my receipt, and she said "sorry, it couldn't print one out" I just said ok. And drove off and made this report. I order my food at 12:30 am on October 18, 2018.

...I entered the store at 4203 SW Admiral Way in Seattle during evening hours (this visit at approx 8:35pm) and stood at the counter waiting to be helped. Last time I could see two employees, one cleaning the deep-fryer and the other in the grill area. Tonight when I entered there were 3, one emptying trash adjacent to the counter and two right behind the counter. One behind the counter was cleaning-out the frie holding bin, the other person walked into the grill area. Not one said 'hello' or 'someone will be with you in a minute'. After 10-15 seconds the person cleaning the frie bin walked to the drive-up window (and out of my sight), after another 30-45 seconds I decided to once again take my hunger and money to your competitor, which really sucks as they don't serve a "Sourdough Jack" which to me is the best thing on a bun, or curly fries!
So I had to settle for a "Big Mac" instead!
It's good to know they are so diligent about cleaning their store, but at the expense of those who bring in the cash that pays their salaries?!

Hi I'm David Herd. What Happend today 10/13/2018, I David Herd went to Jack N The Box on 14437 Telegraph Rd, Whittier, CA 90604, and as i was Eating i so happen to Look Down and See why its Tasting Funny and (The pictures i sent Over) is What i seen a Old Black Egg in My Breakfast Jack Found after eating Half of My Sandwich. Also i Got the Video that Shows me Returning to make Complaint and wouldnt accept my Report.

On 10/15/2018, me and my buddy went to grab a bite to eat at the drive thru atJackinthebox on Washington and Greenwood in the City of Montebello. When we drove up and placed the order at the drive thru, the idiot taking the order didn't get the order right, I apologize if we speak English correctly, but We both weren't satisfied with the Service or the Food. This took place between 8pm and 9pm. Monday Night.

I was hired they had me start work I was not provided the proper uniform and they also did not give me an i9 form or no paper work to sign I work one shift from 12-8 and was told a manager will be in at 8 to do paperwork I waited until 8:15 she never showed up I have not received a check for the day that I work they ask me to come work but I felt as if I was not hired properly

Ashley buggs
[protected]

On 10/15/18. At 12 :30 pm i went threw drive way in order curley fries and ice coffie i started eatting curly fries and notice they were hard employee myra said i order them last night no i did not i was just in drive wayt 30 minutes ago when i ecplain to myra i was just in drive threw shes started useing profanity with me and being rude with me i will never go to that jack in the box again as long as she's working there she should not use profanity with me as a customer i should be treated with respect from employee also when i went threw drive threw i wasnt diven a receipt my whole day is now messed up thanks to emplyee myra

On Monday, Oct. 16, 2018, at 12pm, I was denied access to dine-in, at Jack In The Box. The location is in Dallas, Tx, at the corner of Abrams Rd and Mockingbird Ln. On this day, the weather was extremely bad, due to the rain and my two co-workers insisted we eat at Jack In The Box. Upon arrival, I noticed a Jack employee mopping the front lobby. I tried to open the door and it was locked. The Jack employee informed me and my co-workers that we would have to go through the drive- thru. I probably wouldn't have mind doing so, but my work vehicle is a City of Dallas Sanitation 20ft. Recycle truck.

On 10/14/18 at 4:45am I went to a JIB drive thru located at 1601 E Van Buren St. Phoenix, AZ and was not greeted by an employee as I sat in the drive thru waiting for over 5 minutes. I pulled thru the drive thru and slowly drove around the store to find the two employees, one Hispanic wearing a black sweatshirt and the other Caucasian with a beard wearing the drive thru head set, KNOCKED OUT ASLEEP in a booth located in the Northwest corner of the restaurant. I drove back thru the drive thru and drove forward and back ed multiple times hoping to trigger the headset and wake the employee up. Unfortunately neither employee woke. As a result, another restaurant chain received my business this morning.

I didn't want my order and doenisha at Jack and the box on 19th Ave and Buckeye told me it was too late and made me purchase the food I didn't want . She had an attitude she took the card out of my hand. Not knowing which card I was going to provide to her... She was very rude and told me to hold on in the middle of my order to help the drive thru customer... I am very upsetting at this situation

Hello my name is concetta johnson and i went jack in box mockingbird and i its and i have a very ill son with stomach and heart condition and i order taco, chicken sandwich without lettuce and for some reaaon i checked one and know letruce then i didnt check other and now his has stomach pain and want to see how you would like to fix this cause with his condidtion you could have killed him please fix this cause i could have lost my son.

The past 3 times I've visited your location on

Telephone Rd in Houston the drive through has for

gotten different parts of my order. And I've never

received curly fries when I've ordered them. Last

night no fries and the window operator gave me

back incorrect change. Didn't notice any of this until

I got home. At the very least the location is

consistent.

When I worked there before I went to overnight and had to do everyone's job and now I am back and still have to do everyone's job. I also do some stuff that is management stuff that I shouldn't be doing not in my job title and the one I work at they are races. They only let Mexicans as team leader's and or manager's and they think I am stupid that I don't know how they run things. They also talk [censored] about me in Spanish to each other. Then when I asked what they were saying they say oh nothing or that it's not about you and I should be making more doing what I do. I do overnight drive thru, fryers and grill and on Sunday when I work my 10pm-6am shirt I do the count up front for the inventory for them Monday mornings before I get off that's not in my job title either. They always pick on me to. I am about to start going off on everyone up there if stuff doesn't change and my schedule gets changed after it's already made so if I don't have my hours back before I have to be in tonight from 10pm-6am and tomorrow from 10pm-6am then and my schedule gets changed again then I Will be calling around and finding every employee that isn't Mexican that works for jack in the box and let them know how y'all really run it.

I went to Jack in the Box Oct. 9th 2018 at 1504 Pacific Ave. Stockton, CA 95204. I got there about 10-15 minutes before 9pm and the doors were already locked! There were still people inside eating. I tried getting your employees attention but I was ignored. I walked to drive thru window and told them that they locked the doors early and I wanted to order something. Btw, I can't use drive-thru because my work truck has an arrow board attached to the roof. When I was at the drive thru window they let everyone out and locked the doors again! They wouldn't let me in! I was pissed! Why are they doing this!? They should never lock the doors early! Sincerely, Steven Phipps.

Horrible...I ordered a Jumbo Jack combo, and the manager on the night shift which was at 10:04 pm on 10/08/18 was very rude. He asked if I wanted to supersize my meal and I said "no." He decided to ask the size for each individual item that comes with the meal. I answered... I only want the regular size that comes with the $5.69 order. Again, I repeated myself and assumed he finally understood. Needless to say, when I arrived at the window my order was not prepared. Long story short, I asked for the corporate number and he provided the security number instead.