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1 India Review updated:

Jabong !!!...

Thank you thank you ... thank you ... thank you ... thank you ...
I am so happy with their services...Got my order right on time on my birthday...
In places like Siliguri and Darjeeling they are sending products free of cost...
Also giving us the discount on the products that we r buying from them...

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  • Ch
      3rd of Apr, 2012
    0 Votes

    I disagree her to her comments.Jabong is spenfding much on marketing and also offering discounts but the service is very very bad.
    The Quality of products is very POOR and the promises that they make are not trustworthy. I got myself regsitered and ordered stuff worth Rs 4500 at the first go.90% of them have issues. Infact I tried to return the products to them {reverse pick up}. after multiple requests they got it picked up after 7-10 days and it has been about a month that they have not refunded the money.AVOID JABONG. FALSE COMMITMENTS . POOR QUALITY. always buy from a branded shop. they say that there products are from various brands but seems they are not the original ones. Chetan Poddar

  • Ja
      8th of Apr, 2012
    0 Votes

    Hello Chetan
    We apologize for the delay in response.We have sent you refund voucher at your email address registered with us. We have also initiated refund process for your order# 120307000101. Same has been updated on mouthshut and complaints

    Please let us know if we can do anything for you.Our customer care is always willing to help.

    Best Regards

  • Ch
      10th of Apr, 2012
    0 Votes

    Thanks for that. What you did today, you could have done that earlier as well{last 30 days approx}. This would have not hampered your brand reputation.

  • Im
      12th of Apr, 2012
    0 Votes

    First of all u say u have an introductory offer of rs.2000 on every sign-up [which is a total bluff] increase ur no. registered users on site of yours..u send a coupon code for 2000 rs. value.. like mine was [ WEC0bYmjU ] wic is valid until 30 April 2012. whenever i try to redeem it, it shows coupon not valid...for this instance i have send a mail to your customer care centre for asking the problem behind it..then i got another mail from ur site with a different coupon code [WEL0ruHYK ]...which is also not working. what u guys are doing here is a total scam...showing off a offer wic u are not intend to give away..and making ppl hold a grab for it & wat should i be telling my friends to go on ur site...don't expect me to do it...

  • Ch
      18th of Apr, 2012
    0 Votes

    Initially that happened with me as well but not sure the coupon issue was resolved later by them. I think there are a couple of issue with Jabong but also I have realized that they have started working on the issues raised by the customers. Their motive seems clear but may be they are facing some administrative concerns that they seem to be working on. I am saying so because, Even i received a call from one of the managers who apologized for the glitch and promised that they are working on it to make the process smooth.
    I HOPE that they keep their promises and provide good support to the consumers along with good products.

  • Mi
      6th of May, 2012
    -1 Votes

    Amit Sharma SAYs

    I have placed two orders ( Order numbers are 120429905826941 & 120429625123323 ) Money was deducted via my American Express card. MY ORDER WAS CANCELLED BY JABONG.COM Team without any reason. I live in Melbourne so I can't dial their 1800 number and there other number which is 124 6734300 is always busy. I have sent numerous emails at [email protected] and also to [email protected] and nobody care to respond my emails.

    I want to convey mesage to higher management of JABONG.COM that you guys are PATHETIC and DON"T care about your customers.

    GUYS PLEASE DO NOT BUY FROM JABONG.COM..Please check online forums and they are filled with the complaints

    and JABONG.COM Team doesn't want to resolve any issues

  • Sa
      23rd of May, 2012
    0 Votes

    My order not received since a month :(
    Even not received a refund...
    Each time I call they say we need 24-48 hours...
    ##Order details##
    DTDC Tracking number for Pepe Jeans : V08578407
    Complaint number: 142728
    Order Number : 120422397065126
    Price 1299/-
    Jabong is a ###...
    Stay away
    Go with

  • Ja
      27th of May, 2012
    0 Votes

    Dear Mr. Sandeep Gandhi,

    We have initiated your refund amount of Rs. 1299, you will receive the same in 7 working days. Please do let us know if you want any further assistance.


  • Ka
      28th of May, 2012
    0 Votes

    please kindly cancel the order made by me my booking no is 1205243675932778

  • Ni
      2nd of Aug, 2012
    0 Votes

    Jabong Team,

    I had a terrible shopping experience with Jabong (order # 120714281974842.), I am trying to follow up with the company from the last 4 weeks to pick a shipment, but there has been no response. Every Time I send a mail or log a complaint, they create a new case but the pick up never happens.
    After getting a contact of one of the operations guys, sent a mail to him in and he also promised to arrange a pick up in 24hrs, but today is the second and there has been no action.
    Fail to understand how they are controlling the logistics when you cant even arrange a pick up. One thing I learned that this will not take u longer and soon customer will start moving, as I what I have decided to do now.

  • Ru
      4th of Sep, 2012
    0 Votes - Impressed with
    United States

    I have done several online shopping. I had excellent experience with But after I started shopping with undoubtedly I felt the best of the best service. Simply superb!!!Keep it up forever.

  • Ja
      24th of Oct, 2012
    +1 Votes

    Hello Anubha

    We hope that your query stands resolved. Please let us know if there is anything else we can do for you.

    With Regards
    Team Jabong

  • Sa
      15th of Nov, 2012
    0 Votes

    Why people in Jabong are blocking the number of the customer ??to know more about the details, please go through the request id 884445.I am sure you will get the answer.It's complete violation of human rights, fundamental rights and business ethics.

    Please Unblock the number asap.


  • Ja
      18th of Nov, 2012
    0 Votes

    Hello Satyendra

    We are concerned about your query. We request you to please provide us your registered email address for further investigation.

    With Regards
    Team Jabong

  • Do
      12th of Jan, 2013
    0 Votes

    m doctor by profession m agree with complaints and not gonna buy products from jabong and dont even let my friends too...thanx customers...i want original branded products and dont wana messup wid any one regarding quality, , , , also i dont have somuch times for reverse pickups and query calls gudbye jabong

  • Da
      31st of Jan, 2013
    0 Votes

    does the spell check not work or did the doc just bribe his way to get that degree...either which way...these comments turn me off jabong and honestly a few people i know who are less then average webbies are completely against online shopping, just coz jabong treated them like ###..bad service..poor customer service..complete ignorance on every manager and head-honcho in that crazy company..i even overheard (so many people @ 1 point were crazy online was what the 'cool' kids where doing) jabong customer complaint center told a customer who is trying to return an item "Use the product for a while and you will get used to it".
    Either thats bad service or real good way to market a product ;)

  • Si
      24th of May, 2013
    0 Votes

    horrible customer service, , , i placed an order 3 days back order no #100002409 iam just asking about when it will be shipped and they are mum now iam also worrying that i made horrible choice to shop online, as i do plenty of online shopping evry month and never faced such problem, , , this was my first time with jabong n its looking horrible from the start itself...

  • Ja
      27th of May, 2013
    0 Votes

    Hello Shikha

    We are concerned about your query. Please share your contact details so that we can assist you.

    With Regards
    Team Jabong

  • Sh
      3rd of Jun, 2013
    0 Votes

    im not able to redeem my introductory coupons . its valid, its not used once also . if i enter the code, its displaying invalid . why is dat so ??

  • Ka
      2nd of Jul, 2013
    +1 Votes

    Jabong is one of incredible and leading e Commerce website. It's also one of most used option for online shopping and according to me, Jabong really provides excellent services to their customers.

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