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J2 Global Communications / Billing

QC, Canada

I have 2 complains. 1. J2 Global Communications charge me twice per month instead of once per month. When I called them they say it is an "error" and that they will give me a credit (no refund). 2. They had a problem with their servers and my eFax did not work for two months. Called them, they have fixed the problem and only offers me 1 month refund instead of the 2 months i was without services even though it was their fault. I refuse the "deal" since I don't want to pay for a services I did not received.

J2 Global Communications

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