J Jill — quality of product/customer service/returns
Placed an order in early december. Returned item... Mailed on december 14, using the return label provided. Item didn't reach their facility until nearly 3 weeks later and return processed after a month that it was sent back.See the Top 10 Worst Complaints in Tilton, NH The shipping fee is not credited back as it appears you, the customer is charged with shipping the return. Also the amount credited back was not correct.
Avoid ordering from this store! There are plenty of other good and decent merchants with better products that handle returns more efficiently. Buyers: definitely beware.
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