SUBMIT A COMPLAINT

J E McGill / Airtime/data transfer limit

1 Bronkhorstspruit Gauteng, ZA

During the past year, I have had to call every month to have my data/airtime transfer limit reset to what I wanted it to be. Every month some clown resets the limit and causes me a lot of problems restoring the limit. THIS IS UN ACCEPTABLE. I tried phoning the customer care 111 number and was kept on hold for a long time without talking to my"specialist" that will sort out my problem. If this is the type of service I can expect from Vodacom after all my years of contracts, I am going to get another service provider. My name is Kobus McGill. [protected]

  • Updated by Kabous, Dec 02, 2016

    How would I know. I haven't received feedback yet.

Ka
Dec 02, 2016

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