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J. D. Dowling Professional Pools / Poor service and poor quality!

1 Jacksonville, FL, United States Review updated:

We signed a contract to build our pool in October and should be finished in six weeks. Well it was March 15 months later and we finally had to pay other contractors to finish our pool. It has leaked every since being built. We paid $5000.00 for a waterfall that had to be to be demolished and rebuilt because of poor construction and leaks. Had to drain and acid wash and refill the pool. The spa doesn't work. The turbo cell doesn't work. We are in the process of suing them currently for damages to our driveway and for all repairs to the pool.

Get references before having a pool built. We found them at the home and patio show, but don't trust these people.

Jj
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Comments

  • Jo
      24th of May, 2009
    -1 Votes

    Everything this person has said is untrue. This case went before a Duval County Judge. This case taken to court and was dismissed as there was no evidence to support any wrong doing. These comments are slanderous and false.

  • Ir
      7th of Mar, 2011
    +1 Votes

    Such a similar story... SAME thing happened to us.. DO NOT USE this J D DOWLING Pool builder.. They built a so called waterfall for us also, building was terrible and it never worked properly. Trying to get him OUT to FX the problem was IMMPOSSIBLE. I had to go through the BBB and still he would not finish services BUT did drop BBB and said they were not worth having as part of his business mark. he did have other complaints against him at the time but smooth talked his way out of it.. People do your homework- REFERENCES, see other jobs and make the time to investigate your builder. He is not a good one!! even BBB doesn't want him.

  • Ir
      7th of Mar, 2011
    +1 Votes

    Does not sound like a builder to use!! plus why does he take it so far to the end of negotiations at BBB and to court.. HE is never at fault. What happened to pleasing the customer!

  • Jd
      6th of Apr, 2011
    0 Votes

    Dear Mrs. Fribourg at 14470 Cherry Lake Drive Jacksonville Florida 32258 You seem to have a short memory - your pool was started and finished in July. The rock waterfall you are referring to was built as per the drawing. The subcontractor who built the waterfall (Waylon Johnson) refused to do anymore additions to the waterfall without a change order for more money. You thought you had card blanche in building this structure. An amount of money was allocated to build this waterfall as per plan, you kept wanting to change it without compensation to me or the subcontractor. Several attempts were made to satisfy you. By the way, you still owe an substantial balance to JD Dowling Pools. I request you remove this slanderous statement immediately within seven days. Today is April 6, 2011.
    I did not slander you nor did I file a lien from you to collect our money.

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