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J C Penney / didn't receive order

1 United States

I have been ordering items from JC Penney and having them delivered to my home or post office for decades. On November 26 I placed an order, but it was returned enroute. I cannot find anyone at JCP who can tell me why it was undeliverable. I hesitate to ever order anything again from JCP. All I want is an explanation.

All I want is to be afforded the courtesy of being given a reason why this happened. The items I ordered were intended for Christmas, so I had to reorder from Macy's. No problem with delivery from Macy's! Perhaps the lesson for me is to shop more with Macy's.

Dec 27, 2017

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