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IziVogueDresses
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1.0 9 Reviews

IziVogueDresses Complaints Summary

0 Resolved
9 Unresolved
Our verdict: Engaging with IziVogueDresses at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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IziVogueDresses reviews & complaints 9

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ComplaintsBoard
E
1:51 pm EDT

IziVogueDresses order# nn2018043039573253-p

This company has so many names but my correspondence comes from WBDress Customer Care and billing is by Online Prom Beauty from Great Britain. This is BUYER BEWARE. Run FAR AWAY! This company made a cheap design Anniversary Dress that was made of a totally different material, cheap material and was wayyyy too big. I tried to work it out and finally disputed with my credit card company. Well, when I disputed they begged me to cancel and they would settle with me after I got the dress back. After paying for shipping again they now have the $195 I originally paid, the dress, and another $38 for shipping. They did not send me a refund! I have never heard of a company being so unethical! SCAMMERS. They go by FINDYOUDRESS.COM, WBDress, and Online Prom Beauty. Stay Away. They don't deserve one star.

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T
11:43 am EDT

IziVogueDresses a dress for my son's wedding

I received my dress yesterday Aug 21, 2018 that I had been so excited in ordering to be devastated and disappointment ...the Dress that I received is NOT the dress ordered...it is a somewhat similar mock up that looks awful... I will be opening a fraud complaint

The dress that I ordered which was pictured on line was a beautiful elegant gown...the one I received is a cheap Halloween costume... I can't believe they can get away with this

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9:07 pm EDT

IziVogueDresses the dress I ordered is not the color pictured on the website.

I was sent a dress the wrong color than ordered. There is no contact number or address to return it. The date ordered was May30, 2018. The order number is K0120180530919947. My name is Nancy Ruben 1101 Ridgefield Dr. Point Pleasant NJ. I paid 164.98 which was charged to my Visa account. I would like to have an address in order to return the dress for a refund.

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Is IziVogueDresses legit?

Our verdict: Complaints Board's thorough examination reveals IziVogueDresses as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, IziVogueDresses stands out for its commitment to quality and security. Clients considering IziVogueDresses should delve into its customer service record to gauge compatibility with their expectations.

IziVogueDresses earns 91% level of Trustworthiness

Perfect Trust Endorsement: IziVogueDresses achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for izivoguedresses.com can be seen as a positive aspect for IziVogueDresses as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of IziVogueDresses's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Izivoguedresses.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Izivoguedresses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up IziVogueDresses and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on izivoguedresses.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While IziVogueDresses has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to IziVogueDresses. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

IziVogueDresses a dress that I purchased - order#k1220180324266696

4/6/18, K1220180324266696, I received today 4/6/18 the dress that I ordered and purchased on 2/28 and this dress is to small (size 16) and I want to exchange it for a larger a (18w or 20) in size. I also want to change the color to champagne size 18w or 20. I want to return the dress for either exchange or refund if the size and color change cannot be done. What address do I return the dress to, and I want to know before I return it if I can get the dress back by 4/20/18.

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12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

IziVogueDresses dress that was ordered

Order #K0920170718435950. I ordered this dress on line, and before I ordered the dress, I had emailed them because I was concerned that it may not be the color that I ordered, because it showed two different colors of the dress, and when I went to submit the order, the color of the dress that it showed that I had ordered was the other dress color. When I received the dress, again, it was not the color that I thought that it was going to be . The dress itself was nice, and looked to be of good quality, however, it was not what I was expecting. I would just like to know how I'm supposed to return the dress, and how monies will be reimbursed. I did use credit care to make purchase, so will my credit card be refunded? Thank you for your time,
Holly Clifton
sent 8/13/2017

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J
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

IziVogueDresses poor quality and worst customer service

I received my dress four days ago. It was packaged into a small box folded in fourths. A bit wrinkled but I could have dealt with that. I took it out of box and first tried on the jacket. I was two sizes to small. Before I ordered my dress, I went to a professional seamstress to measure my exact measurements. I was extremely upset and tried on the dress, which did fit but the quality was poor. There were two linings, double lining, who does that. This made it very bulk. I felt as if I had on three dresses. I immediately went to the website to review the return policy. It stated before a return could happen, customer service would need to be contacted. Which I did, once, twice and three times, with no response. There is also a three day window for a return from the day the item is received. This window of return time has past because they also require contact with a service rep.

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C
2:54 pm EST

IziVogueDresses Not being able to return dress

I ordered dress for my daughter's wedding around October 27th and finally received dress on November 21st. The dress did not fit and the dress is not the same as the one in the picture when I bought it. The only way I can get in touch with these people is to go on Live Chat. They will not give me paperwork to return the dress. Have put me off by saying they are not after sale department. They gave me an email address to contact customer service but when I try to send it the email keeps coming back unsent. They told me on chat that I needed to lay dress out flat and measure it. I have NEVER in my life heard of such a thing. They say their measurements are correct. I don't care if they are correct the dress does not fit me. They act like I sent them my measurements so they could make the dress just for me. I merely ordered my size. I paid $147.00 for this dress. I probably have just been ripped off but I sure would like to stop these people from being online and ripping off someone else. Thanks for letting me share my dilemma.

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Gulden Yazgan
, US
Jun 20, 2017 7:59 pm EDT

The same thing happened to me... I got ripped off $175

ComplaintsBoard
L
8:13 am EST

IziVogueDresses Terrible

I have ordered a dress and paid over $100 for it. When I received the dress I was shocked! It looked absolutely nothing like pictures on IziVogueDresses website, dress was terrible, extremely cheap and was not worth the price I paid for it. I demanded my money back but these scammers said that it was my problem I did not like the dress and that there was no reason for them to refund me! Horrible! Avoid this scam at all costs!

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A
2:05 am EDT

IziVogueDresses Awful dress and terrible customer service

Don't buy anything from IziVogueDresses website, these guys are complete scammers. I bet they are the same people who operate IziDresses website.
Ordered a dress from them and paid over $200. When my dress arrived it looked nothing like pictures and did not fit! The top was too huge but the bottom was super tiny. I have no idea how that was even possible! It looked very cheap and poor. I contacted IziVogueDresses customer service and they said that they can only give me a $10 credit store! They refused to refund my money and said that they don't accept returns.
Terrible! They also said that I can sell the dress or give it to a friend if I didn't like it. Are you kidding me? The only suitable place for that dress would be a trash can!
Will never order anything from these clowns again!

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Gulden Yazgan
, US
Oct 22, 2018 10:25 pm EDT

You have a terrible return policy. Your sizes are not compatible with U.S sizes. Your dresses are at least 3 sizes smaller. You make it impossible to return a dress I don't like...My recommendation to everybody out there DO NOT BUY THEIR DRESSES...

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R
Rhonda Fowler
, US
Sep 01, 2018 6:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The dress ordered for my sons wedding is horrible. I sure nightmare. Returning back want a full refund. The dress I received wad nothing like the dress on the website

Rhonda Fowler
994 Vera Jean Ct
Houston Tx 77088
Phone #
[protected]
TK2018603549
Contact# 86512-[protected]

Refund my money ...

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