iYogi / Technical support
It the worst customer service I've ever had. You are waiting for technical support for an hour or too. When finally the representative shows up, he starts to ask you multiple questions and then, says that he is not a technician, but a customer service representative, and now, he is going to bring a technician online with you. He puts you on hold for another hour and then, the company disconnects you. Isn't it brilliant -- charge for 3 years of service and provide you nothing? Their TechGenie security is awful. My computer doesn't work properly since I've got so called assistance from this company. Their customer service representatives are rude and the technicians are ignorant.
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