We sincerely regret that you did not read our terms and conditions before signing up for your trial membership. They are stated both on the page which you place your order from (www.colonmedic.com/order.aspx), as well as on their own page (www.colonmedic.com/terms.html). These terms state that if you do not cancel your membership within 15 days of activating it, you will remain on our Monthly Value Auto-Ship program. This is a continuity program for the vast majority of our customers who wish to continue receiving the product over a long period of time.
Please send an e-mail to firstname.lastname@example.org to be instructed on how to return your product for a full refund. We are committed to customer satisfaction and will accept your product back for a full refund, provided you follow our return guidelines.
ColonMedic Support Team