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IWIN Herbal/ Acai Cleanse 300 / unauthorized charges/no product

3600 Oceanview Blvd. #2Gelendale, CA, United States Review updated:
5
Contact information:
Phone: 866-440-7533

After sending for a "FREE" product where only $5.95 was due in shipping, the product arrived and several weeks later, an unauthorized charge for $88.97 was charged to my account. The phone number for IWIN Herbal was not a working number and all efforts through e-mail have gone unanswered. I had to cancel my credit card and have not received my money back. This company tricks you into entering into an agreement which never shows up on the screen of which you are looking at. There is a check in the box saying that you agree to the terms which you have never placed the check in that box. Also, the terms are never available for your viewing. It simply refers you to their website to view the terms and conditions (www.acaicleanse300.com) but the website does not exist. When you go to your bank to dispute the charges, they send a copy of a "contract" to your bank saying that is what you have agreed to, however, you have never seen it!!! When you contact their NEW phone number [protected] it just rings and rings with no prompt, no operator and no person. If you allow it to ring long enough (60 plus minutes) you may actually get someone who will tell you that there is not a phone number for the billing department and all inquiries must be by e-mail...which of course never get answered. This company is a higly organized scam service who has somehow found a loop hole in the law which keeps them stealing the money of innocent people. I never received the two bottles of product which I was charged $88.97 for and I also never recived my money. Quite frankly, I would seriously wonder about the safety and health issues that dwell within those bottles after this kind of bad and scandalous activity. BUYER BEWARE!!!
Tn
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Tn
  6th of Oct, 2008
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Company charged my account for $88.97 which was unauthorized after I sent for one of their free products and was told it would only cost $5.95 in shipping. Thir phone numbers keep changing and they constantly change their name and add just slightly. No one answers the phone, there is no phone number for a billing department and e-mails go unanswered. I was not able to get my money back and I never recived any product. This is a highly organzied scam! BEWARE!

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