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Ivory Brites / STEALING

1 263 W OLIVE #130 91502Burbank, CA, United States Review updated:
Contact information:
Phone: 1 866 279 0604

VERY DISHONEST//THIEVES//DID NOT SIGN UP TO BE STOLEN FROM//BEWARE

I only signed up for the free trial. Below the debt from my bank account, and my email confirmation.

04/21/2009 DEBIT CARD POINT OF SALE-TERM# CA 888 IVORYBRITESWHITE -$88.97

Dear xxxxxxxxxxxx

Thank you for signing up for the free trial offer. We hope you enjoy and benefit from this product and continue to purchase from us in the future. As you know this trial is free of charge and will be shipped to you via USPS from our headquarters in Southern California. Expect to receive your shipment in the next 3-5 business days. If you have any questions regarding this order please contact our customer support department by replying to this email. Your credit card has been charged 4.99 for shipping for your trial supply. You purchased insurance for $1.00 for your trial supply. If you purchased shipping insurance or additional products they will appear together as a separate charge on your credit. You were charged a total of 4.99 for your order.

Ma

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Comments

  • Ch
      22nd of Apr, 2009
    0 Votes

    I am so upset< I only signed up to try this product also. I now have many bank charges and didn't receive the original thing I requested until you already stole 88.97 from my account. I never even heard of a charge of this price for anything. NOW I am told I have to email this site to receive a credit for a purchase I never even new about. I can't imagine how much money they have stolen and what credit they have established with this type of scam. They should not only be placed out of business but fined for this illegal activity

  • Ch
      22nd of Apr, 2009
    0 Votes

    furious and just let me know I can't trust anyone online not even purchasing anything. i ALSO GOT A VIRUS ON MY COMPUTER AND HAD TO CANCEL MY BANK CARDS AMONGST OTHER COSTLY INCONVENIENCES. SENDING BACK THE ITEM THAT I FINALLY RECEIVED AFTER BEING CHARGED NOT ONLY THE 1.00 + 4.99 + 87.99 + CERTIFIED MAIL CHARGES FOR THE RETURN

  • Ca
      25th of Apr, 2009
    0 Votes

    I was told over the phone to cancel my "membership" I had to email "ivorybritessupport.com".
    I tried this but there was no such site. I went to the ivorybrites website & at the bottom there is a "contact us" so I went there to cancel. Gave them my name & zip code as they requested when I phoned. Received an email back that day stating my membership had been cancelled; but will wait until my next credit card bill arrives to see for sure!

  • Mo
      27th of Apr, 2009
    0 Votes

    I too was taken in by these jerks. I did call to cancel the membership, but they didn't have record of it. Imagine that. I was charged the $87.99 which I wasn't expecting and it caused additional charges. When I did receive the new kit it contained 2 syringes of gel - which is only a 20 day supply of gel if used per instructions. I also received the Blue Light - no instructions. I received an email stating I could keep the products and they would credit $39.99 back to me. I opted for this because I'm tired of their run arounds and didn't want to put out any more for return postage and so forth. So, is this a rip off - BIG TIME. Their site advertises 3 Colgate products in addition to the "free trial" offer. I did not receive these either. Have written to the company, but just get the run around. To get through to their customer service, go to the bottom of their web page and click on contact us. This brings up the page you can use for emailing them.

  • Ih
      29th of Apr, 2009
    0 Votes

    big time can't even tell you what we have been thru, what i have done and what we all need to do is to e-mail colgate as there name is all over the web site, we also did not recive any colgate products, colgate has a great legal dep. with much more money than we do maybe this will help, we did finally get a conf. # to return the product but the did not except the return, , they take internet back to the 80's, unreal ...

  • Ph
      10th of May, 2009
    0 Votes

    how comes the free trial is not in canada. i would like to have a free trail before i can give my honest opinion. My email address is "phase_576@hotmail.com''

  • Wh
      28th of May, 2009
    0 Votes

    My husband and I ordered this and another teeth whitening trial product by Max White Teeth. We did not read all the fine print and were charged the $88.97 and the $78.93.
    We are still fighting with these jerks today!!
    Buyer BEWARE.

  • Ri
      3rd of Jun, 2009
    0 Votes

    same problem ripped off

  • Ri
      3rd of Jun, 2009
    0 Votes

    Has any one gotten a refund and where do we join the complaint for them.

  • So
      15th of Feb, 2010
    0 Votes

    OH MY GOD! HOW IS THIS LEGALLY POSSIBLE.?
    I order a free trial for $1.95 an now I was riped off for $88.97.
    Please send these jerks straight to jail, NO PASSING GO!!!

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