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Italianissimo.co.uk / I haven't received item in the mail.

1 sunglasses shopUnited Kingdom Review updated:
Contact information:

Dear complaints board,
I made an order and purchased with successful payment made on 17 july, 2015.I purchased a pair of Buzzer - Dirty Dog - Black/Green Polarised 52139.
On payment, 17 July, 2015. I received order details from automatic@firstpay.com below
Order No: 2LIH-hh11665bb-fp36
Seller website: italianissimo.co.uk
Payment day&time [protected]:42
Amount: 28.14 GBP
Payment No: YKF[protected]
KFI8RNSB SAH was displayed on my visa prepaid card.

When I made the purchase I was not notified of the estimated delivery. I waited since the 17 of july on the day of successful payment to today. I am still waiting and been patient and I haven't received my order in the mail.
I haven't received and information or contact from them about my item awaiting delivery.
I have emailed the supplier twice after allowing time for the delivery explaining to him/her that haven't received my parcel yet.
They aren't replying to my sincerer emails, or contacting me on my contact email I have left for them. They are being bit rude not resolving my parcel no arriving to me.
Please, get italilianissimo.com.uk, the sunglasses shop to get in contact with me the customer.
Or I would appreciate you getting in contact with them regarding what's happening with my item.
I will like my parcel to be sent to me or a full refund.
Please help this problem be resolved.

Here is the order information from my account on the site italianissimo.co.uk
copy and pasted below.

Order Date: Friday 17 July, 2015


Order Information - Order #36


Qty.

Products

Total

1 ea.


Order Date: Friday 17 July, 2015


Order Information - Order #36


Qty.

Products

Total

1 ea. Buzzer - Dirty Dog - Black/Green Polarised 52139 £18.19


£18.19

Sub-Total:


£9.95

Best Way (Shipping to AU):


£28.14

Total:


Status History & Comments


Date

Order Status

Comments

07/17/2015 Pending
07/17/2015 Payment Success TradeNo:YKF[protected] ||BillNo:2LIH-hh11665bb-fp36 ||Amount:28.14GBP ||bankInfo:0000Successful


Delivery Address

Shipping Method

Best Way (Shipping to AU)


Billing Address


Payment Method

Credit Card


£18.19

Sub-Total:


£9.95

Best Way (Shipping to AU):


£28.14

Total:


Status History & Comments


Date

Order Status

Comments

07/17/2015 Pending
07/17/2015 Payment Success TradeNo:YKF[protected] ||BillNo:2LIH-hh11665bb-fp36 ||Amount:28.14GBP ||bankInfo:0000Successful


Delivery Address

Shipping Method

Best Way (Shipping to AU)


Billing Address


Payment Method

Credit Card

I paid, but I haven't received my item .
Please contact me, do not hesitate to contact me
Yours sincerely,

Co
Aug 8, 2015
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Comments

  • Co
      10th of Aug, 2015
    0 Votes

    Dear complaints board,
    My complaint is not resolved.
    Please view this complaint.
    Kind regards.

  • Pa
      24th of Apr, 2018
    +1 Votes

    Voglio sapere dov'è il mio ordine e 2 mesi che lo aspetto!!!

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