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Island Oars / Failure to deliver item that was paid for

Box 103, Hagensborg, BC, V0T1H0Hagensborg, British Columbia, Canada Review updated:
5
Contact information:
Phone: 1-250-982-0003

I purchased (and paid for) a custom built oar. It was originally sent approximately 2 months after payment by DHL. Per DHL's tracking service it was lost. Island Oars requested to make another one rather than refund the money, which was fine, as I still wanted the oar. It is now another 2 months later (6+ months after the original payment) and despite being told almost 4 weeks ago that it was being shipped, I still have neither received the oar nor have I received a response to any of my inquiries.
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Pa
  19th of Jul, 2015
Agree Disagree 0 Votes
Customer received oar late but didn't happen to mention the oar arrived. Unfortunate circumstances happened. I sold hundreds of oars over many years and only had a couple issues, but negative feedback outweighs alllllll the kudos I received from many happy customers. :-(

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